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Tier 2 Customer Support Engineer specializing in Windows and Active Directory, serving as a subject matter expert for high complexity identity and directory integration escalations for enterprise customers. The role bridges deep technical troubleshooting with executive level cus…
Senior Manager, Customer Success for APJ at Twilio, leading a team of Senior Customer Success Managers overseeing enterprise accounts across the region. The role focuses on coaching, executive escalation, and cross functional alignment to drive adoption, retention, and account g…
Mozilla's first dedicated B2B technical support leader, responsible for building and running the Enterprise technical support operation end to end, including vendor management, escalation frameworks, metrics, and incident response. An individual contributor role with broad owner…
Customer Experience Manager at Bugcrowd responsible for owning a portfolio of customer relationships, driving adoption, mitigating risk, and owning renewals. The role acts as the primary point of contact and internal advocate throughout the customer lifecycle. Responsibilities B…
Danish speaking customer service role supporting GROHE customers with product issues by phone and email, based in the Netherlands with the option to work from home. Responsibilities Provide support to customers who own GROHE products. Advise customers or arrange appointments wit…
A customer support agent role in Portugal, helping Dutch market customers by phone or chat for a large international company, working from a modern office or remotely. Responsibilities Helping customers by phone or chat with their questions or problems Finding the best solution …
Customer Support & Onboarding Specialist – Accounting at Cloudbeds, guiding hotel customers through onboarding and configuration of Cloudbeds' accounting and financial features and connecting them to third party accounting software and ERPs. The role combines hospitality account…
A Customer Service Representative role handling inbound customer calls, troubleshooting basic technical issues, and assisting customers with account management and product upgrades. The position is with MCI, a CX/BPO and technology solutions company. Responsibilities Handle inbo…
Manager, Customer Success – EMEA at Fingerprint, leading a team of 4–6 Customer Success Managers across EMEA and APAC supporting Commercial, Enterprise and select Strategic customers. A people leadership role reporting to the Senior Manager of Customer Success, measured by the t…
A remote virtual assistant role supporting growing service based businesses with client communication, CRM management, project and schedule coordination, and marketing assistance. Multiple VAs are being hired. Responsibilities Respond to emails, follow up with leads, manage call…
Contact Center Agents support inbound customer service, sales, help desk, and back office operations, representing brands and assisting customers. The role involves handling calls, troubleshooting, resolving issues, and identifying sales opportunities. Responsibilities Handle in…
A technical, merchant facing role at a payments infrastructure company, owning proactive technical performance, integration debugging, escalation and solution design for merchants. The role is explicitly not a commercial negotiation or ticket routing position. Responsibilities P…
Director of Customer Programs at SoSafe, a hands on strategic leader responsible for designing, scaling, and executing global customer engagement and educational initiatives, including ownership of the SoSafe Education Program. Leads a global team to drive product adoption, enga…
A Community Lead role for people active in specific language communities, connecting speakers with paid recording and transcription work for LILT. It is an invitation based, results paid independent contractor role focused on referring speakers. Responsibilities Share LILT oppor…
DOMUS Consult Wirtschaftsberatungsgesellschaft mbH
Onboarding Manager for a provider of cloud based practice management software, guiding medical practices through the software switch from first planning to go live. Responsibilities Manage the entire onboarding from contract signature to go live and handover to customer service.…
A Forward Deployed Banker role within AlphaSense's Customer Success organisation, partnering with Account Managers to drive product adoption and value for financial services clients. The role bridges AlphaSense's technology with the domain specific needs of investment profession…
Senior Customer Success Manager responsible for the strategic leadership of AlphaSense's most complex, high value Corporate accounts, driving adoption, renewals and expansion. Responsibilities Navigate and influence multiple business units and key power users across the world's …
Customer Care role on Perk's Spend platform, supporting German speaking clients with inquiries about the spend management product. The representative resolves issues, documents interactions, and escalates complex cases. Responsibilities Respond to customer queries via email and …
Customer Care role supporting German speaking customers of Perk Spend, the company's spend management platform, handling inquiries by email and phone and resolving issues. Company mission To power real work, with real impact, by eliminating shadow work that wastes hours, erodes …
Legal Engineer in Legora's Paris team helping tax and audit professionals adopt AI in their day to day practice, from first demonstration through pilots, onboarding and wider adoption. Responsibilities Work with tax partners, audit leaders and their teams to identify where Legor…
Arabic speaking Customer Support Agents are being hired to join a leading global service brand in Sofia, Bulgaria, with relocation support provided. The role involves customer support work for an international service brand. Benefits Competitive Base Salary + Monthly Performance…
The Manager of Customer Success Management leads and scales a team of CSMs supporting Enterprise customers, reporting to the Director of Customer Success. The role focuses on people management, segment strategy, retention and growth, and operational excellence. Responsibilities …
A Sr. Solutions Consultant at Zip leads onboarding and end to end implementation of the procurement platform for new enterprise customers, with a heavy emphasis on project and stakeholder management. The role also involves mentoring customers and influencing the product roadmap.…
A fully remote contracting role providing technical customer support for ElevenLabs, resolving support tickets, troubleshooting API and browser issues, and moderating user generated content. Responsibilities Quickly and effectively resolve customer support tickets, ensuring a se…
