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The Partner Success Manager (PSM) drives the success of OneStream's partner ecosystem by developing, supporting and growing a portfolio of strategic implementation partners. The role blends relationship management, enablement strategy and operational excellence to help partners …

Lead Deliveroo's frontline customer support operations, owning the in house Global Escalations team and the outsourced BPO/Shared Service Centre network. The role is accountable for customer experience quality (CSAT) balanced against cost metrics across Deliveroo markets. Respon…

Customer Care role on Perk's Spend platform, supporting German speaking clients with expense, invoice and corporate card inquiries via email and phone. The role is the first point of contact for operational software questions and works with cross functional teams. Responsibiliti…

Customer Care Agent at Genki, a fully remote health insurance startup for nomads. The role is to support customers via email, chat and phone on products, claims, payments and account management. Responsibilities Provide friendly, clear, and professional support via email, chat a…

CaptivateIQ is hiring a Partner Success Manager to own the delivery quality and strategic health of its implementation and services partners. The role acts as the bridge between external partners and internal teams, ensuring partner led engagements meet standards for scalability…

Customer Success Manager at Dastra, a SaaS platform for data protection, compliance and AI governance. The role leads onboarding, implementation and adoption for a portfolio of Mid Market and Enterprise customers. Responsibilities Lead onboarding and implementation projects Mana…

Lead Deliveroo's frontline customer support operations, owning the in house Global Escalations team and the outsourced BPO/Shared Service Centre network. The role drives customer experience quality (CSAT) while balancing cost metrics and represents Support to market General Mana…

Customer facing operations role supporting Lendable's US Credit Card and US Loans programmes, handling customer queries via phone, email and chat across rotating shifts aligned to US operating hours. Responsibilities Interacting directly with customers via phone, email, and chat…

Senior Customer Success Manager, Enterprise at Enable, responsible for the success and value realization of the company's largest and most complex customers throughout their partnership. The role focuses on retention, expansion, and product adoption for Strategic and Enterprise …

Customer Success Manager owning a book of EMEA customers for Notabene's crypto compliance and payments infrastructure, covering onboarding, adoption, renewals and upsells. The role is also a technical point of contact for customer integration teams working with APIs. Responsibil…

Lead Support Engineer role in the Demand & Commercialisation team, responsible for steering the support activity and ensuring the Country Selection process runs stably across the whole chain. Responsibilities Lead the support activity, not just resolve tickets, acting as a leade…

Customer Escalations Specialist on Motorway's Customer Escalations team, resolving complex customer issues and formal complaints while improving the customer experience. Responsibilities Dealing with complex escalations and working with stakeholders to find customer focused solu…

As a Customer Success Manager, you will be the strategic partner of Kanal's clients and ensure their success on the platform, handling support tickets and tracking key satisfaction metrics. Responsibilities Handle all incoming tickets (chat, forms, bug reports) via the Gleap too…

Customer Success Engineer at Cyolo serving as a trusted technical partner for customers throughout their post sale journey, combining customer success, technical expertise, troubleshooting, and product enablement. The role ensures customers successfully deploy, adopt, and maximi…

A part time, permanent reception and customer service role at a trampoline park, welcoming and advising guests, selling offers and courses, and handling cash and events. Responsibilities Welcoming and advising customers at reception Using and maintaining existing IT systems and …

Senior Customer Success Manager responsible for all day to day customer matters outside of sales at an HR tech startup, with a path to Team Lead Customer Success. Responsibilities Run onboardings and check ins yourself and lead by example Resolve customer concerns with a solutio…

Lead the North America Mid Market Onboarding team at Cloudbeds, a player coach role managing Onboarding Project Managers and Mid Market Coaches while personally overseeing strategic accounts from contract through go live and Hypercare. Responsibilities Lead, coach, and develop t…

Entry level customer advisory role in marketing services at the Landshut office, with full training provided and no prior experience required. Responsibilities Take over individual customer advice and support in direct dialogue and hold conversations at eye level. Become familia…

A customer service and cashier role in a Western Union retail branch in Stuttgart, handling money transfers, cash transactions and customer advice. Responsibilities Open and close the branch, ensuring the day starts and ends professionally Carry out money transfer transactions f…

Customer Support Specialist providing technical support to B2B customers, handling 1st and 2nd level tickets and improving support processes. Responsibilities Act as the contact for technical inquiries via email, phone or the ticket system and support technical onboarding of cus…

The role supports Projektron's customers with technical inquiries via a ticket system, handling 2nd level support and acting as a link between customers, consultants and development. Responsibilities Handle technical inquiries via the ticket system Take over 2nd level support Co…

An English speaking Customer Support Representative role supporting a new client's hospitality customers, handling bookings, access issues and other reservation questions across calls, chats, emails and OTA platforms. Responsibilities Resolve guest inquiries, most commonly booki…

Enterprise Customer Success Manager at Datadog responsible for driving product adoption and building relationships with the company's largest and most strategic customers. The role focuses on relationship management and identifying growth opportunities within enterprise accounts…

Senior Implementation Analyst at Intellect responsible for onboarding enterprise customers and guiding them through the implementation and launch of Intellect's QMS and Connected Frontline Worker software suite. The role acts as primary point of contact for key stakeholders and …