Customer Care Specialist (m/w/d) – Finanz- und Buchhaltungsplattformen
Job description
Customer Care role supporting German-speaking customers of Perk Spend, the company's spend management platform, handling inquiries by email and phone and resolving issues.
At a glance
- Work mode
- Hybrid
- Languages
- German – fluent, English – fluent
What we're looking for
- Experience in technical support at a FinTech, SaaS or accounting software company
Your team
Customer Care Team for Perk Spend
Team supporting Perk Spend, the spend management platform where employee expenses, supplier invoices and company card payments come together so finance teams can control company spend alongside the Travel product.
Benefits
- Choice of Urban Sports Club membership or BVG ticket
- Up to 20 days per year Work from Anywhere
- Relocation support to one of our locations
Apply
About Perk
The intelligent platform for travel and spend management
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management, automating everything from travel bookings to expenses, invoice processing, and more. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston.
Mission
To power real work, with real impact, by eliminating shadow work that wastes hours, erodes morale, and saps innovation
Key facts
- more than 1,800 people
- 2015
- London and Boston
- Travel and spend management SaaS
- Trusted by more than 12,000 companies worldwide
- More than 1,800 people across 12 offices globally
- Tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem
- Talent team represents over 70 countries
- IRL-first approach: team works together in-person 3 days a week
- English is the official language at the office
Partners & customers
What they value
- Being an owner
- Delivering a 7-star experience
- Working as one team
- Curiosity
- Purpose
- Mindset