WG
Kundenberater (m/w/d) Geldtransfer & Währungsservice in TZ
Contract type
Part-time
Work mode
On-site · Stuttgart, Germany
Experience
3 years
Job description
A customer service and cashier role in a Western Union retail branch in Stuttgart, handling money transfers, cash transactions and customer advice.
At a glance
- Employment
- Part-time · Employee (employment agreement)
- Work mode
- On-site · Stuttgart, Germany
- Languages
- German – fluent, English – fluent
What you'll do
- Open and close the branch, ensuring the day starts and ends professionally
- Carry out money transfer transactions for international customers
- Handle cash-in and cash-out at the till
- Advise and serve customers at the counter
- Document transactions and perform the daily till close
- Report to regional and branch management
- Follow internal policies and compliance requirements after training
What we're looking for
- Strong service and advisory skills
- Very good German skills, written and spoken
- Good English skills
- Confident use of PC programs and MS Office
- Friendly and respectful manner with customers
- High customer orientation
- Resilience and calm in stressful moments
- Clean police certificate of conduct
Nice to have
- Additional foreign languages such as Turkish, Spanish, French or Afrikaans
Benefits
- Responsible position with development opportunities in an international company
- Collegial team and appreciative working atmosphere
- Attractive social benefits including fully funded company pension, meal vouchers and free drinks
- Competitive pay package with bonus model, without active sales
- Regular employee challenges and internal campaigns
- Suitable for career changers, with comprehensive onboarding
- 25 days of vacation per year
- Shift work with monthly planning
How to get hired
- 1Interview takes place on site in one of the branches
Apply
About Western Union Retail Services Germany GmbH
Part of one of the world's leading companies in money transfer and financial services
Part of the Western Union group in money transfer and financial services, with German branches supporting people from all over the world with currency exchange, international transfers and cash services.
Mission
Help people around the globe move money safely, quickly and reliably
Key facts
- Part of the Western Union group
- Team of employees from very different backgrounds
What they value
- Service quality, integrity and respectful interaction