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Senior Manager of Customer Success (LATAM) at HubSpot, leading a group of 13 16 Customer Success Managers across LATAM ES and Mexico regions to drive customer retention, adoption, and growth. Responsibilities Drive gross retention, adoption, and expansion of customers across div…
The Onboarding Project Manager leads complex onboarding projects for Cloudbeds' mid market hotel customers, guiding them from contract signature through adoption and transition to Account Management. The role combines project management, customer relationship management, and hos…
Senior Customer Success Manager at Boardwise, responsible for helping enterprise customers implement, adopt and scale the Boardwise platform. The role combines customer success with consulting and change management for board offices and governance teams. Responsibilities Manage …
Customer Success Manager who takes over new customers after the sales handover, guides them to their first successful test and grows an existing B2B SaaS portfolio. Responsibilities Take over new customers from the sales team and guide them to their first successful test Manage …
Client Success Manager III at BlueVoyant, acting as primary point of contact and trusted advisor for a portfolio of enterprise customers, driving adoption, retention, satisfaction and strategic alignment across the customer lifecycle. The role works cross functionally with Sales…
A student working part time (around 20 hours/week) at Bettermile, splitting time between AI and automation projects for the Fin AI support agent and hands on customer support. The role maintains Fin's knowledge base, reviews conversations, and owns escalation and automation logi…
Customer service role handling back office tickets and 24/7 online and email enquiries for Binance's cryptocurrency exchange platform. The role focuses on customer liaison, complaints and identification approval processes. Responsibilities Handle back office tickets, and provide…
Customer service role on Binance's Customer Service team, handling customer queries, complaints and identification approvals for a cryptocurrency exchange platform via ticketing systems and live chat. Responsibilities Handle high volume live chat and other online tools Provide a…
First dedicated Customer Success hire at a two sided real estate lead marketplace, owning the post purchase relationship with buyers. The role involves building the Customer Success function from scratch, including onboarding, health scoring, retention, and reporting. Responsibi…
Technical Support Engineer at QuickNode responsible for resolving customer technical support requests, from basic product questions to complex Web3, infrastructure, and integration issues, and translating customer hardships into actionable items for the developer team. Responsib…
Customer Success Advisor responsible for helping Illumio customers onboard, adopt, and realize value from the platform, driving adoption health, renewals, and expansion. Reports to the Director of Customer Success within the Customer Success Organization. Responsibilities Inspec…
An IT support role acting as the first point of contact for customers, handling support requests and ensuring smooth IT operations for public administrations and mid sized companies. Responsibilities Receive and handle customer support requests as the first point of contact. Ana…
A customer manager role focused on independently managing a defined customer base, handling complaints and written communication, with performance linked pay. Responsibilities Take responsibility for a defined customer area and act as contact for customer concerns, questions and…
Enterprise Customer Success Manager at Canonical, responsible for developing trust with assigned customers, reducing risk and churn, facilitating adoption of new products or services, and supporting expansion within existing accounts. The role is based remotely and works across …
Lead the APAC Customer Success team at Xapo Bank, supervising and mentoring customer support Advisors and ensuring support services meet departmental KPIs and company OKRs. The role is fully remote and focuses on team leadership, quality assurance, training, and customer satisfa…
A frontline support engineer providing technical assistance to RainFocus customers, resolving reported and anticipated software issues through professional business to business customer service. Responsibilities Review incoming support requests and evaluate risk, impact, and sev…
Senior Technical Support Engineer specializing in SASE with a primary focus on Prisma Access, acting as the technical backbone for European enterprise customers. The role operates on a shift schedule providing out of hours coverage. Responsibilities Lead the resolution of critic…
Senior Customer Success Manager reporting to the Head of Operations, responsible for the day to day management and growth of Cashwave's Tier 1 client accounts. The role is client facing and can be remote within the EU or UK with regular travel to Sofia, or office based in Sofia.…
Endress+Hauser Group
A B2B Integrations Specialist Adoption role at Endress+Hauser Group Services, focused on driving adoption and value realization of digital integration solutions across customers, Sales Centers and internal organizations. The position can be based at any of the company's location…
Customer Success Manager role focused on building long term relationships with a fixed client base, advising on software and online marketing, and handling technical customer inquiries. Responsibilities Manage your own fixed client base and build long term personal relationships…
Senior Customer Success Manager at Weflow, owning a portfolio of key accounts to drive adoption, retention, and expansion. One of the first hires shaping the Customer Success function, with commercial ownership over playbook and results. Responsibilities Work closely with late s…
Customer Success Manager role at LimeFlight, owning a portfolio of airline customers to drive long term success, retention, and growth. The CSM acts as a trusted advisor and strategic partner, aligning LimeFlight capabilities with customer business objectives. Responsibilities O…
A FirstLook Solutions Architect on the Customer Success team, working with strategic studio and publisher partners across North America and Europe. The role is split between pre sale solution design and post sale ownership of enterprise accounts. Responsibilities Partner with sa…
A full time customer support role in Greece for Czech speakers, helping customers with travel booking inquiries and issues. Responsibilities Assist Czech speaking customers with booking inquiries. Troubleshoot issues and offer practical solutions. Use communication tools effecti…
