B2B Integrations Specialist (f/m/d) - Adoption (Europe-wide) (Weil am Rhein, DE,
Job description
A B2B Integrations Specialist - Adoption role at Endress+Hauser Group Services, focused on driving adoption and value realization of digital integration solutions across customers, Sales Centers and internal organizations. The position can be based at any of the company's locations across Europe.
At a glance
- Work mode
- Hybrid
- Languages
- English – fluent
What you'll do
- Drive customer and business value realization by ensuring external customers, Sales Centers, and internal organizations achieve sustained business value from digital integration solutions by driving adoption, supporting ongoing value realization, and identifying opportunities to expand business impact and customer success.
- Enable B2B Integration solution adoption and expansion across customer organizations, Sales Centers, and internal stakeholders through change management support, user enablement, best-practice sharing, and stakeholder engagement.
- Optimize solution performance and operational efficiency by monitoring B2B Integrations, RPA solutions, and PDF-to-ePO processes, supporting process optimization initiatives, and coordinating continuous improvements to enhance customer experience and operational efficiency.
- Build strategic partnerships and stakeholder alignment by maintaining trusted relationships with customers, Sales Centers, and internal stakeholders, aligning expectations and priorities, and fostering collaboration for long-term success.
- Drive continuous improvement and solution evolution by proactively identifying enhancement opportunities, addressing issues, and mobilizing the appropriate resources to continuously evolve integration solutions and adapt to changing business needs.
What we're looking for
- Hold a Bachelor's or Master's degree
- At least 6-8 years of professional experience in customer success, process optimization, operations management or a comparable customer-facing role
- Hands-on experience in change management
- Understand how digital solutions create business value and can identify opportunities to improve adoption and outcomes
- Build strong relationships with customers and stakeholders and collaborate effectively across functions and cultures
- Strong analytical and problem-solving skills and use data to identify improvement opportunities
- Knowledge of digital integration solutions and business process optimization, ideally including B2B integrations, procurement processes or automation technologies
- Communicate confidently in English
- Proactive mindset with a strong focus on customer value and continuous improvement
- Willingness to travel internationally for up to 25%
Your team
Endress+Hauser Group Services
Part of the Endress+Hauser Group Services organization, supporting the global organization.
Benefits
Lifelong learning with versatile training and further education opportunities, internal knowledge transfer and e-learning
- Family-owned, highly committed company with a sustainable vision
- Work-life balance through flexible working hours and hybrid working opportunities
- Modern working environment with state-of-the-art facilities and ergonomic workplaces
- Comprehensive health and well-being programs as well as an attractive company pension scheme
- Inclusive, international and collaborative culture where employees can grow personally and professionally
Apply
About Endress+Hauser Group
Global leader in measurement instrumentation
As the global leader in measurement instrumentation, with over 18,000 employees we shape the future in the field of process automation. Whether developing and realizing new technology as a team, collaborating to build instrumentation, or strengthening vital relationships with countless global industries, we work to create trusted relationships that help everyone thrive. As a family-owned company, we look beyond short-term moves and work to create a vision that is forward-thinking for our people, our clients, and the world at large.
Key facts
- over 18,000 employees
- Process automation / measurement instrumentation
- Global leader in measurement instrumentation
- Family-owned company
- Shapes the future in the field of process automation
What they value
- Trusted relationships
- Sustainable vision
- Lifelong learning
- Work-life balance
- Inclusive, international and collaborative culture