NG
1st Level IT‑Support (m/w/d)
Contract type
Ongoing
Work mode
Hybrid · Karlsruhe, Germany
Experience
3 years
Job description
An IT support role acting as the first point of contact for customers, handling support requests and ensuring smooth IT operations for public administrations and mid-sized companies.
At a glance
- Employment
- Full-time
- Work mode
- Hybrid · Karlsruhe, Germany
- Languages
- German – good
- Pay
- EUR 36,000 – 48,000 / year
What you'll do
- Receive and handle customer support requests as the first point of contact.
- Analyze support requests.
- Support the daily IT operations of long-standing partners.
What we're looking for
- Experience in IT support or helpdesk.
- Customer-oriented and structured way of working.
- Good German language skills.
Your team
IT-Support / Helpdesk
Team of over two dozen IT consultants, IT experts and software developers.
Benefits
- Flexible working hours.
- Home office options.
- Home office equipment and a company laptop.
- A company mobile phone.
- Professional education offers.
- Mentoring.
- Sabbatical.
- Company and private pension provision.
- Private health insurance.
- Travel expense compensation and a company car.
- Free parking.
- Cafeteria at the Karlsruhe location.
- Free drinks.
- Free snacks.
- Pets allowed.
Apply
About n-komm GmbH
IT – Simple, Understandable, Practical!
For over 20 years, n-komm GmbH has been an IT company with 51 to 200 employees in Karlsruhe, supporting public administrations and mid-sized companies with up to 1,000 clients.
Mission
To support public administrations and mid-sized companies with IT services.
Key facts
- 51 bis 200 Mitarbeitenden
- Karlsruhe
- Over 20 years in business.
- Team of over two dozen IT consultants, IT experts and software developers.
What they value
- IT – Simple, Understandable, Practical!