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A Medior/Senior CNC Service Desk Engineer role supporting the Managed Services Service Desk with 2nd line activities, investigating and resolving incidents and service requests related to CNC. Responsibilities Perform 2nd line Service Desk activities Investigate and resolve tech…
A Product Support employee performs technical work on new agricultural machines worldwide, diagnosing problems, commissioning and testing machines, and training operators and dealers. Responsibilities Perform technical work on mainly new agricultural vehicles such as tractors, c…
Customer Success Manager at Dropbox owning post sale customer strategy and relationships for a portfolio of customers across Japan and Korea, driving adoption, retention, growth and Net Revenue Retention. Responsibilities Build strong relationships across customer organizations,…
Phone Operations Specialist L2 on Twilio's Product Operations team, which runs Twilio's global phone number operations. The role supports customers porting phone numbers into Twilio, procuring short codes and Sender IDs, and accessing the phone numbers their applications need. R…
A full time remote Client Delivery Manager (EMEA) role at DataBP, based in the Netherlands, owning delivery for a portfolio of EMEA market data clients from implementation through ongoing reports, enhancements and change requests. It is a client facing delivery role that transla…
First line technical support role at Gcore, handling customer and internal user requests via chat, email and phone in English, consulting on products such as Cloud, CDN, Hosting and AI, and resolving technical issues. Responsibilities First line support, which includes handling …
The Senior Customer Success Manager LATAM owns Wiser's customer portfolio in Latin America, mainly retailers and brands in Mexico, acting as main point of contact from onboarding to renewal. The role ensures clients get measurable value from Wiser's tools, protects and grows rec…
A Senior Customer Success Manager role at commercetools, responsible for managing the largest and most complex enterprise customers in EMEA, driving post sales adoption and positioning the company as a trusted strategic partner. Responsibilities Guide enterprise customers to max…
Head of Technical Support at Duffel, leading a team of Technical Support Engineers responsible for API troubleshooting, customer escalations and support quality for business customers. The role focuses on building a dependable support function and turning support learnings into …
A service and customer support role at a construction software company, combining key account care, internal IT support and practical work with AI. Responsibilities Independently manage and proactively support major key accounts, from capturing requirements to successful impleme…
Engagement Manager, Private Equity at Aleph, working hands on with finance teams at PE backed companies to onboard them onto the FP&A platform and support their core FP&A workflows. The role combines finance expertise with customer partnership. Responsibilities Onboard PE backed…
Technical customer service role for a bicycle and e bike manufacturer, handling complex warranty cases, repairs and dealer support. Responsibilities Take in, diagnose, document and assess particularly critical and complex complaints that dealers could not resolve, and find a sui…
A freelance night shift Support Agent role for Brainer, an online platform for measuring and training cognitive abilities. The agent handles user email requests, meets support KPIs, escalates bugs, processes refunds, and improves support workflows. Responsibilities Be the "voice…
Customer Success Manager for Elai, responsible for driving adoption, retention and satisfaction of Elai customers, and acting as primary operational and commercial contact for Elai only B2B accounts including the full renewal cycle. Responsibilities Drive customer adoption of El…
Agence du Numérique en Santé
Support the national deployment of digital health identification services, designing training and support measures and acting as the interface between product teams and the field. Responsibilities Help define the deployment strategy and identify priority populations and suitable…
A student ambassador program for Flexcompute's Tidy3D electromagnetic simulation tool, with a perks based campus ambassador track and a paid technical support contributor track. Ambassadors promote the tool within their academic community and act as a bridge between users and th…
Operations Specialist on Twilio's Product Operations team (second tier of the Level 1 team), supporting customers with phone number porting, short code and Sender ID procurement, and access to phone numbers for their applications. The team is part of Twilio's Super Network. Resp…
Onboarding Coach at Cloudbeds who trains hospitality clients on the company's hotel management platform, tailoring it to their business needs and ensuring they gain confidence in using the system. The role sits within the Customer Onboarding Team and combines client training, su…
The Customer Support Lead, Thailand leads, mentors, and develops a team of Thailand Customer Support Coaches delivering customer and technical support to Cloudbeds customers. The role focuses on coaching, performance management, technical guidance, and daily operational leadersh…
Senior Implementation Consultant responsible for leading technical deployment and customer enablement of 1Password's product suite for the largest and most strategically important enterprise customers. The role owns hands on configuration and rollout of Enterprise Password Manag…
A customer retention role at Bobtail focused on maintaining customer relationships, reducing churn, and improving retention rates. The position involves troubleshooting customer issues, identifying at risk customers, and reporting on retention efforts. Responsibilities Customer …
Customer Success Manager at GitLab responsible for helping customers adopt and realize value from the GitLab DevSecOps platform, acting as a trusted advisor on Git, branching strategies, CI/CD and DevSecOps best practices. Success is measured by customer satisfaction, retention …
Customer Success Team Manager at Canonical, leading and developing a regional Customer Success team in APAC. The role focuses on strategic planning, performance metrics, team coaching, and cross functional collaboration to drive retention and growth. Responsibilities Strategic p…
Technical Account Manager acting as the trusted technical partner for Enterprise customers throughout their journey with Creative Force, from pre sales through implementation and ongoing optimization. Responsibilities Partner with Sales during the pre sales process to understand…
