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Staff Escalations Manager 4 leading a global team of Escalation Managers within Twilio's Escalations Management team, under the Escalations & Engagement org in Twilio Support. The role focuses on coaching, process improvement, and handling critical customer escalations and incid…
Technical Support Engineer 3 at Twilio, supporting customers' use of the Twilio platform and acting as a subject matter expert for Twilio's APIs and SDKs. The role sits in the Global Customer Support team and resolves complex customer requests across support channels. Responsibi…
The Senior Manager, People Operations leads GiveDirectly's People Operations operating engine, managing a team of Associates and Coordinators and owning global payroll, employee lifecycle, HRIS data quality, and total rewards delivery across more than 20 countries. It is a hands…
A senior HR generalist role at Prism Studio covering full cycle recruitment, compensation and market intelligence, HR operations, employee relations and culture/engagement partnership with leadership. The role is for an autonomous HR partner supporting a growing, remote first ga…
Senior DevOps Engineer joining Saphetor's engineering organization to support engineering teams across the full lifecycle of systems, from designing and provisioning cloud and on premises infrastructure to deploying, monitoring, and continuously improving applications. The role …
Technical Program Manager II role at TrueML Products, leading Product and Technology initiatives from concept to launch and reporting to the Sr. Director of Program & Operations within the Program Delivery team. Responsibilities Be the bridge between various teams in multiple ti…
Art Director at Prism Studio leading the artistic vision and visual communication of Heptic Arena, a PvPvE multiplayer shooter built in Unreal Engine. Hands on leadership role directing the art team from concept through live content updates. Responsibilities Keep the species ros…
Hands on logistics role responsible for day to day execution of inbound and outbound IT hardware shipments, RMA/RMS flows, cross border customs coordination, and inter facility transfers across the APAC region. Responsibilities Manage end to end transport of IT hardware — rack s…
A 3 month remote internship as a Support Engineer / Customer Success, acting as the primary technical interface for e commerce customers and internal users of supply chain tools (WMS, OMS). The role focuses on technical troubleshooting, onboarding, ticket management and supporti…
Senior QA Engineer responsible for maintaining and raising the quality of Prism Studio's games throughout development, with a hands on focus on testing gameplay systems, multiplayer functionality, and performance in Unreal Engine 5. The role supports the development of Heptic Ar…
Mozilla's first dedicated B2B technical support leader, responsible for building and running the Enterprise technical support operation end to end, including vendor management, escalation frameworks, metrics, and incident response. An individual contributor role with broad owner…
Kapres Technology, S.L.
Project Incident Manager for Manhattan Active (MAWM/MAO) implementations with a multinational logistics client. The role manages critical incidents threatening project milestones, testing, cutover, hypercare or go live, acting as central coordination point across business, IT, M…
A Senior IT Systems Administrator role at Welltech, responsible for building and managing the company's corporate IT infrastructure, security, identity management, and automation. The role is a proactive ownership position rather than a ticket closing support role. Responsibilit…
A global leadership role accountable for how clients experience Kaluza day to day, running three global functions (Client Support, Platform Performance Assurance, and Product Specialists) and holding global accountability for client support and SLA performance. Responsibilities …
A Project Manager role owning day to day delivery of a large scale localization program for a multinational gaming publisher, spanning in game text, marketing/UA content, cinematics and trailers, and print/digital collateral. It is a hands on delivery role coordinating linguists…
IT Operations role at Netomi covering end user support, device and systems administration, security and compliance, and process automation for a distributed workforce. The position supports a growing, remote first SaaS organization and its regulated industry customers. Responsib…
Entry level Product Operations Specialist I supporting Twilio's Porting and Hosting Operations within the Global Number Management team. The role involves managing inbound porting requests, coordinating with carriers and internal teams, and improving porting workflows at scale. …
IT Support Engineer at Masabi, providing day to day IT support for a remote first, globally distributed team. The role covers troubleshooting, access and device management, supplier management, and using AI and automation to improve support. Responsibilities Be the first point o…
Lead all art, design, UI and creative aspects of a blockchain NFT collectible card game, including collectible cards, website, marketplace and mobile game. The role combines hands on graphic design with managing in house and outsourced art teams. Responsibilities Be responsible …
KDCI Outsourcing is looking for a Web QA specialist to ensure the quality, functionality, and reliability of web applications through thorough manual and automated testing. The role involves working closely with developers to catch issues before they reach production. Responsibi…
