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Senior IT Systems Administrator

Welltech
Contract type
Ongoing
Work mode
Remote
Experience
Senior · 5+ years

Job description

A Senior IT Systems Administrator role at Welltech, responsible for building and managing the company's corporate IT infrastructure, security, identity management, and automation. The role is a proactive ownership position rather than a ticket-closing support role.

At a glance

Work mode
Remote

What you'll do

  • Help shape and maintain the roadmap for corporate IT infrastructure
  • Develop clear policies and repeatable processes for identity management, device security, application access, and IT support
  • Administer or enable AI tools (such as Claude or similar) in a business setting, including SSO/SCIM provisioning, usage and spend management, and a security-minded approach to data access and integrations
  • Use LLMs to speed up scripting, troubleshooting, and documentation
  • Implement and maintain security best practices across all systems
  • Manage endpoint security and configuration with Jamf
  • Enforce access policies with Okta
  • Keep office networks secure and performing well
  • Monitor the environment for performance and compliance
  • Help enable AI tools safely by managing access, usage limits, and connector permissions
  • Act as a senior escalation point and create clear documentation
  • Support the IT service desk (Jira Service Management) by resolving complex issues, improving workflows, and automating recurring requests
  • Partner with Security, HR, Engineering, and other departments to understand their needs and deliver technology solutions

What we're looking for

  • 5+ years of experience as a Systems Administrator in a cloud-first environment
  • Proven experience managing core business platforms, including Google Workspace for productivity and Jamf for Apple device management
  • A strong sense of ownership and the ability to work independently; able to take a high-level goal, break it down, and execute without constant supervision
  • Proficiency in administering the Atlassian Suite (Jira, Jira Service Management, Confluence), with a knack for creating clean workflows and automations
  • A solid understanding of IT security principles, networking fundamentals, and cloud infrastructure (especially AWS basics)
  • Hands-on experience with Identity and Access Management, including managing an IdP like Okta
  • Strong scripting and automation skills in a language like Python or JavaScript, and experience building workflows in n8n or a similar tool (Zapier, Workato, Kestra)
  • Practical experience with office networking, including firewalls, Wi-Fi, VPN, and DNS/DHCP, and monitoring it with tools like Datadog
  • Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders

Nice to have

  • Professional certifications (e.g., Okta Certified Professional, Jamf Certified Admin, AWS Certified Cloud Practitioner, Fortinet NSE)
  • Experience with Infrastructure as Code (IaC) tools like Terraform
  • Familiarity with Agile methodologies and working in a DevOps culture
  • Experience managing IT budgets and vendor relationships
  • Experience with FortiGate or Ruckus, or advanced Datadog use (custom monitors, SNMP/syslog ingestion, integrations with PagerDuty or Slack)

How to get hired

  1. 1Recruiter call
  2. 2Skills assessment
  3. 3Systems design
  4. 4Meet the Leadership team

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