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Client Success Manager at Bamboo Works, owning the client journey from onboarding through long term account management for a portfolio of clients building remote teams. The role coordinates recruitment efforts, supports contractors, and identifies opportunities to grow client te…
SmartScale360 is hiring a US Healthcare Scheduling Coordinator to support U.S. based home care clients by coordinating caregiver schedules, maintaining workforce coverage, and ensuring uninterrupted patient care. The role is fully remote for candidates based in the Philippines, …
Legal Engineer Product Specialist at Harvey, helping law firm and in house legal customers integrate Harvey's AI platform into their daily workflows to drive adoption and expansion. The role combines legal practice expertise with customer facing advisory work. Responsibilities B…
Customer support role at Tebi, a connected restaurant management platform, acting as the first point of contact for merchants and owning issue resolution end to end. The role combines merchant communication, investigation and problem solving with project work on knowledge base, …
A System Administrator / Support Specialist role providing first and second level IT support to the customers of an IT system house, working hybrid from Emstek. Responsibilities Act as the first point of contact in first and second level support, taking calls and resolving issue…
AI Outcomes Manager at DevRev, a unified post sales owner combining Customer Success and Customer Support for a portfolio of enterprise and growth accounts. The role owns accounts end to end from implementation and go live through adoption, renewal health, and expansion, using A…
Product Support Specialist at Secfix, serving as the first point of contact for product related client inquiries and helping shape how Support is done. The role is the third member of the Product Support team, focused on resolving issues via chat and working closely with Product…
Posted 3 days ago Ashby Product Support Specialist (EMEA) 5 day week · Unlimited PTO £60k – £77k Remote · UK +8 more About the role Hello! We're Barry and Harrison, Support Managers at Ashby. We're excited to share that we're hiring Product Support Specialists in Europe. Please …
A Senior Strategic Implementation Specialist role at Ashby, leading technically complex, hands on implementation projects for B2B SaaS customers from Sales handoff through go live. The role is part project manager, part technical expert, and part trusted advisor within the Profe…
Regional Director, Customer Support for EMEA & APJ at Darktrace, responsible for leading an established organization of Support Engineers and Managers across two regions. The role focuses on regional support outcomes, operational consistency, and making Support an AI native orga…
Technical Account Manager Hospital at voize, owning the technical relationship with strategic hospital customers from go live through releases and renewals. The role ensures voize runs reliably across wards, sites, and clinical workflows, measured by trust, retention, and long t…
Technical Account Manager Senior Care owning the technical relationship with 10 to 15 of voize's largest care groups, supporting them from go live through releases and renewals so voize runs reliably across every facility. Responsibilities Own the technical relationship with a p…
Deployment Engineer at voize who owns the full technical journey of customers, from presales infrastructure checks to ongoing operations, acting as the primary technical point of contact between voize and customer IT. Responsibilities Support pre sales calls to assess infrastruc…
Customer Infrastructure Engineer at voize who owns the full technical journey of customers, from presales infrastructure checks to ongoing operations, acting as the primary technical point of contact between voize and customer IT. Responsibilities Support pre sales calls to asse…
Senior Customer Success Manager for bookingkit's DACH market, owning a portfolio of Mid market and Enterprise accounts and measured by Net Retention Rate. The role drives AI adoption, retention, renewals and reactivation of dormant customers. Responsibilities Take ownership of a…
Deployment lead who takes signed manufacturing customers from first go live to full rollout across their plants, turning them into flagship references. The role combines on site implementation, business case building and account expansion for Ethon's agentic Industrial AI workfl…
The Customer Success Manager is responsible for the long term success, value, and retention of a customer portfolio using MariaDB database solutions. The role acts as the primary point of contact for escalations and works with Sales Engineers, Account Executives, and cross funct…
Operational leadership role managing a team of approximately 10 15 customer service ambassadors for Airbnb's Community Support (CS) services. The Manager oversees team performance, coaching, staffing, and escalations to deliver high quality support to the Airbnb community. Respo…
A Partner Success Manager role at Hostaway owning day to day relationships, onboarding, and operational success of Marketplace partners. The role is fully remote but requires the candidate to be based in the Philippines and to regularly overlap with Eastern Time business hours. …
The role is a Customer Service Manager leading a team of roughly 10 to 15 ambassadors, responsible for coaching, performance management and service quality for the Airbnb community in Canada. Responsibilities Supervise a solid operational environment for the teams and ensure hig…
Customer Success role at ExtraHop supporting customers in adopting and getting value from ExtraHop's network detection and response products. The position focuses on onboarding, customer engagement, renewals and identifying growth opportunities. Responsibilities Analyze customer…
Technical Account Manager acting as the designated technical support engineering contact for Twilio's strategic customers, resolving complex technical problems and providing proactive guidance. The role is remote and based in Bogota, Colombia, supporting customers during Central…
Customer Success role at ExtraHop focused on helping customers achieve successful outcomes with ExtraHop's network detection and response products and services. The position supports renewals, growth opportunities, onboarding, and ongoing customer engagement. Responsibilities An…
Own and improve SafetyWing's AI support agent built on Intercom Fin, making it sharper, more helpful and more human, and measuring the difference it makes for members. Responsibilities Make sure the AI agent always has the most up to date information about products by checking w…
