Systems Architect

Contract type
Ongoing
Work mode
On-site · Singapore
Experience
3 years

Job description

RevOps Systems Architect at ElevenLabs who acts as both Salesforce admin and backend developer, building an AI-powered revenue operations stack. The role owns Salesforce platform administration, complex automations, and custom services and integrations connecting the CRM to AI tooling.

At a glance

Work mode
On-site · Singapore

What you'll do

  • Administer the Salesforce org: object model, data architecture, user configuration, and platform health
  • Build and maintain automations via Salesforce Flows, Apex, and custom services that power GTM processes end to end
  • Develop and maintain Salesforce MCP servers and AI tooling that extend CRM functionality into AI-powered workflows
  • Design and maintain SQL-based data pipelines that feed dashboards and revenue reporting across the org
  • Translate ambiguous business problems into clean technical scope, from stakeholder conversation to implemented solution
  • Work shoulder-to-shoulder with the engineering team on larger engineering efforts, scoping and shipping together

What we're looking for

  • Salesforce administration experience with deep familiarity across the object model, Flows, data loading tools, and platform configuration
  • Strong Apex development skills: build, debug, and maintain custom logic, triggers, and integrations without leaning on a separate engineering team
  • SQL proficiency: decompose ambiguous questions into answerable queries, comfortable with complex joins, aggregations, and pipeline logic
  • Systems mindset: hold an end-to-end process in your head, trace a field from its origin through every downstream dependency, and anticipate what breaks when something changes
  • Excited by modern tooling: drawn to building AI-native systems and curious about where Salesforce, MCP, and AI agents intersect

Nice to have

  • Familiarity with dbt or modern data transformation tooling
  • Experience with BI tools such as Sigma or Looker

Benefits

  • Innovative culture: part of a generational opportunity to define the trajectory of AI
  • Growth paths: countless opportunities to drive impact beyond immediate role and responsibilities
  • Learning & development: annual discretionary stipend supporting professional development
  • Social travel: annual discretionary stipend to meet up with colleagues
  • Annual team offsite: entire team gathers in a new location each year (past offsites included Croatia, Italy and Cancún)
  • Co-working: monthly co-working stipend if not located near one of the main hubs

Apply

Direct apply at ElevenLabs

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About ElevenLabs

AI research and product company transforming how we interact with technology

ElevenLabs launched in January 2023 with the first human-like AI voice model. It serves millions of users and thousands of businesses, from fast-growing startups to large enterprises. It has expanded from voice into three main platforms: ElevenAgents, ElevenCreative, and ElevenAPI.

Key facts

  • 2023
  • AI research and product
  • Launched in January 2023 with the first human-like AI voice model
  • Serves millions of users and thousands of businesses
  • Raised $781M in funding
  • Last valuation was $22B
  • Expanded from voice into three main platforms: ElevenAgents, ElevenCreative, and ElevenAPI
  • ElevenCreative supports 70+ languages
  • No job titles; impact over titles
  • Global team: prioritizes talent, not location

Partners & customers

Deutsche TelekomMeta

What they value

  • High-velocity: rapid experimentation, lean autonomous teams, minimal bureaucracy
  • Impact not job titles
  • AI first
  • Excellence everywhere
  • Global team: prioritize talent, not location