Senior Revenue Operations Business Partner, EMEA
Job description
Senior Revenue Operations Business Partner serving as the dedicated operational partner to the GM, EMEA, connecting the EMEA go-to-market organization with Global Revenue Operations. The role owns the region's operating cadence, forecast and QBR processes, analytics, and annual planning across four Areas (FIME, UKI, DACH, Iberia).
At a glance
- Work mode
- Remote
- Languages
- English – fluent
What you'll do
- Act as the trusted operational partner to the GM, EMEA, owning the region's GTM operating model and rhythm of business
- Run the EMEA forecast process end to end — preparing, facilitating, and following up on weekly forecast calls across the four Areas (FIME, UKI, DACH, Iberia)
- Own the quarterly business review (QBR) cadence: structure, narrative, data, and readouts for regional and executive audiences
- Deliver analytics and insights across the full EMEA GTM funnel (BDR, AE, PAM, AM, SE, CE, FDE), translating data into clear, actionable recommendations
- Lead process improvement initiatives that increase seller productivity, pipeline health, and forecast accuracy
- Partner with the Global RevOps Center of Excellence, providing regional inputs and adopting standardized best practices, tooling, and methodologies
- Drive annual planning for EMEA, including territory design, segmentation, and capacity/headcount modeling
- Support quota setting, coverage models, and GTM design in partnership with Sales, Finance, and the broader RevOps team
- Maintain data quality and operational discipline across the region's systems and reporting
What we're looking for
- 5+ years of experience in Revenue Operations, Sales Operations, Strategy & Operations, or a comparable analytical/commercial role, ideally within a high-growth B2B SaaS environment
- Strong experience supporting a multi-segment, multi-country GTM organization across direct, partner, and post-sales motions
- Demonstrated ownership of forecasting, pipeline management, and QBR processes at a regional or business-unit level
- Excellent analytical skills — fluency with Salesforce and BI/reporting tools (Looker, Hex); comfort building capacity, territory, and segmentation models
- Experience with annual planning, including territory and quota design
- Exceptional stakeholder management — credible with senior commercial leaders and able to influence without authority
- Strong communication and storytelling skills; able to turn complex data into a clear executive narrative
- A bias for action, comfort with ambiguity, and the ability to operate independently in a fast-moving environment
- Fluency in English required
Nice to have
- Additional European languages (French, German, Spanish) a plus
Your team
Revenue Operations (RevOps)
Global Revenue Operations, partnering with the EMEA go-to-market organization across BDR, AE, PAM, AM, SE, CE, and FDE functions spanning FIME, UKI, DACH, and Iberia
Benefits
- Key moment to join Aircall in terms of growth and opportunities
- Our people matter, work-life balance is important at Aircall
- Fast-learning environment, entrepreneurial and strong team spirit
- 45+ Nationalities: cosmopolite & multi-cultural mindset
- Competitive salary package & benefits
Apply
About Aircall
AI-powered customer communications platform
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. Its AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance. Aircall is headquartered in Paris, with a strong North American presence anchored in Seattle, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City.
Mission
Redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace to help teams work smarter, not harder.
Key facts
- Paris, France
- Customer communications software
- Used by 22,000+ companies worldwide
- Unicorn
- European HQ in Paris, North American HQ in Seattle
- Teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City
- 45+ nationalities
- Backed by world-class investors
What they value
- Customer-obsessed
- Data-driven
- Ownership
- Continuous learning
- Thoughtful speed
- Diversity, equity and inclusion