Product Manager Intern

Key details

• Meet directly with customers to gather feedback, discuss pain points, and validate potential improvements
• Synthesize qualitative and quantitative feedback into clear opportunities and translate them into product recommendations that shape the roadmap
• Partner with Product, Design and Engineering to define requirements and prioritize enhancements that improve user experience and agent efficiency
• Align dependencies and facilitate tradeoff discussions with stakeholders across product areas
• Follow the development cycle end-to-end to ensure the best possible experience is shipped in an agile manner
• Contribute to Knowledge Base articles, FAQs and product demos to support launches and go-to-market
• Gather and synthesize usage and performance data from multiple sources (interaction logs, analytics, customer feedback)
• Identify patterns, bottlenecks and opportunities in product workflows and turn them into more intuitive experiences
• Use modern data tools and, where relevant, AI/LLM-based approaches to enrich analysis and uncover deeper insights
• Research, recommend and help implement tools and frameworks for tracking key product metrics (e.g. latency, reliability, usability)
• Collaborate with teams to define and monitor KPIs aligned with product goals
• Help set up dashboards, alerts and reports to support ongoing performance evaluation and decision-making
• Company mission
• Information not specified