Abuse Investigator - Scams & Fraud

OpenAI

Contract type

Ongoing

Work mode

On-site · On-site (see listing for address)

Experience

Senior · 5+ years

Job description

Investigate potential scams and fraud involving OpenAI products, including complex or coordinated activity, and document clear, defensible findings
Assess urgent and ambiguous cases, distinguish substantiated abuse from legitimate use, and recommend proportionate responses
Communicate findings, uncertainty and recommendations clearly to leadership and cross-functional partners
Work with colleagues across the company to improve how OpenAI responds to emerging scams and fraud
Company mission
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity

At least five years investigating online scams, financial fraud, cybercrime or related forms of online abuse
At least two years of experience conducting applied abuse research or improving investigative practices
Strong technical and analytical skills, including experience working with complex information and learning new tools
Ability to make careful judgments from incomplete or conflicting evidence and state the limits of conclusions
Clear written reports and ability to explain findings to technical and nontechnical audiences
Understanding of how AI products can be misused and ability to adapt investigative approach as products and risks change
Relevant language or regional expertise is a plus
Information not specified
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