Operations Manager Field Service (m/w/d) | Technische Aviation Services

Franke + Pahl Fachkräfte GmbH

Contract type

Ongoing

Work mode

On-site · On-site (see listing for address)

Experience

3 years

Job description

Lead and develop the Field Service and warehouse teams professionally and disciplinarily
Steer capacities, work packages, priorities and operational goal achievement
Own the economic management of resources, budgets and relevant KPIs
Analyze performance data and derive concrete measures to improve productivity, responsiveness and quality
Act as central contact person for customers and partners and build sustainable business relationships
Ensure customer requirements, quality management processes and aviation-specific regulations are met
Identify operational risks early and ensure reliable processes through clear communication and pragmatic decisions
Further develop existing processes and create the conditions for a high-performing and scalable organization
Company mission
An internationally active, family-owned aviation company focused on demanding services around aircraft cabins, aircraft systems and technical components, combining craftsmanship, international customers and short decision-making paths

A responsible key position in an internationally oriented aviation company
Flat hierarchies, short decision-making paths and room for own ideas
30 days vacation, a company car and the option of a Deutschlandticket with travel allowance
Demanding projects and the opportunity to actively shape structures and processes
Personal and professional development opportunities
A professional environment where commitment, technical competence and a human touch matter equally

Technical or skilled trade education with several years of professional and leadership experience, or a comparable degree
Proven experience in professional and disciplinary leadership of teams
Good understanding of KPIs, processes and economic interrelationships
Confidence in customer contact, a clear demeanor and pronounced sense of responsibility
Very good English skills and a class B driver's license
Willingness to travel occasionally nationally and internationally
Experience in aviation, maintenance, technical service or a comparably regulated environment is an advantage
Information not specified
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