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Implementation Specialist

Luscii
Contract type
Ongoing
Work mode
Remote · Netherlands
Experience
Mid-level · 2+ years

Job description

An implementation specialist at Luscii who guides hospitals in implementing Luscii's remote patient-monitoring technology, translating care processes into digital care pathways from kick-off to go-live.

At a glance

Employment
Full-time · Employee (employment agreement)
Work mode
Remote · Netherlands
Languages
English – fluent, Dutch – fluent
Pay
EUR 3,900 – 4,650 / month

What you'll do

  • Lead implementation projects from kick-off to go-live and monitor progress.
  • Together with healthcare professionals, map current and desired care processes and care pathways.
  • Translate care processes into suitable Luscii programmes, protocols and configurations.
  • Align the implementation with healthcare professionals, project leaders and other stakeholders.
  • Help care teams make Luscii part of their daily work; look beyond go-live and explore what is needed to sustain and/or expand use.
  • Share insights from practice with colleagues and the product team to improve programmes and the implementation approach.

What we're looking for

  • At least two years of relevant experience, such as guiding implementations or independently leading change processes and/or projects from start to finish.
  • At least a completed bachelor's degree from a university of applied sciences, for example in health sciences, a medical field or business administration.
  • Enjoy delving into care processes and translating these into practical digital ways of working.
  • Know how to bring people along with change and look beyond just the handover.
  • Can handle unexpected challenges, adapt approach when necessary, and take responsibility for decisions.
  • Open to working in a holacratic organisation and curious about its way of organising work, roles and responsibilities.
  • Fluent in English (working language for all internal communication).
  • Fluent in Dutch (communication with clients is entirely in Dutch).

Nice to have

  • Experience in healthcare or healthtech.

Benefits

  • Salary: € 3.900 - € 4.650 gross per month (based on 32 hours per week – which is full-time at Luscii).
  • Remote work: work from anywhere in the Netherlands, with monthly team days at a location in NL, the Assemblii.
  • Flexible working: set up your workspace the way you like it.

How to get hired

  1. 1Three interviews in total.
  2. 2First interview online.
  3. 3Second interview in person in Utrecht.
  4. 4Third interview online.

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About Luscii

Luscii provides technology that lets patients measure their health at home while care teams follow their progress remotely.

Mission

To make healthcare more accessible and give healthcare professionals more room for what really matters, by letting patients measure their health at home while care teams follow their progress remotely.

Key facts

  • Works according to the principles of Holacracy.
  • Full-time is 32 hours per week.
  • Monthly team days at a location in NL, the Assemblii.

What they value

  • Freedom
  • Autonomy
  • Ownership
  • Open communication
  • Transparency
  • Mutual trust