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Business/Sales Development Representative
Contract type
Ongoing
Work mode
Remote · Poland, Serbia, Cyprus
Experience
3 years
Job description
Business Development Representative on Gcore's centralized Business Development team, responsible for identifying, engaging and qualifying prospective customers through inbound inquiries, outbound prospecting, events and customer reactivation. The role focuses on generating high-quality Sales Qualified Opportunities and handing them to Sales.
At a glance
- Work mode
- Remote · Poland, Serbia, Cyprus
- Languages
- English – fluent
What you'll do
- Engage prospective customers through inbound inquiries, outbound prospecting, industry events, and customer reactivation.
- Research target companies, identify key decision-makers, and personalize outreach based on business needs.
- Initiate conversations through email, phone, LinkedIn, and other relevant channels.
- Conduct discovery conversations to understand customer challenges, purchase intent, and commercial potential.
- Qualify opportunities against established criteria and ensure smooth handovers to the appropriate Sales representatives.
- Develop a practical understanding of Gcore's products, services, and customer use cases.
- Identify when customers would benefit from a consultative sales engagement or a self-service solution.
- Guide prospective customers through available options, pricing information, and next steps.
- Collaborate with Presales, Product, and Customer Support teams when additional expertise is required.
- Independently manage assigned target accounts, prospecting initiatives, and follow-up activities.
- Participate in industry events, including prospect engagement and post-event follow-up.
- Re-engage former customers to identify potential new business opportunities.
- Identify opportunities to improve outreach effectiveness, qualification quality, and customer engagement.
- Share market insights, customer feedback, and successful approaches with the team.
- Work closely with Sales to understand commercial priorities and opportunity qualification expectations.
- Partner with Marketing to improve lead quality, targeting, and campaign effectiveness.
- Maintain accurate and up-to-date prospect information, interactions, and qualification outcomes in HubSpot.
- Take ownership of the quality of opportunities generated and ensure timely follow-up.
- Consistently contribute to team pipeline generation objectives.
What we're looking for
- 1–3 years of experience in business development, sales development, inside sales, or a similar customer-facing commercial role.
- Experience with prospecting, lead qualification, and customer engagement.
- Strong communication and interpersonal skills, with confidence in initiating conversations with prospective customers.
- Ability to understand customer needs, ask relevant questions, and identify commercial opportunities.
- A proactive, results-oriented mindset with the ability to manage daily activities independently.
- Strong research and organizational skills, with attention to detail.
- Ability to prioritize activities, manage follow-ups, and consistently deliver results.
- Familiarity with CRM systems such as HubSpot, Salesforce, or similar platforms.
- Ability to collaborate effectively with colleagues across different teams.
- Fluent English and at least one additional language.
- Willingness to travel internationally for industry events and customer engagement.
Nice to have
- Experience in B2B technology, SaaS, cloud infrastructure, cybersecurity, or related industries.
- Familiarity with CDN, DDoS protection, WAF/WAAP, cloud computing, hosting, or networking solutions.
- Experience with both inbound and outbound lead generation.
- Exposure to account-based prospecting, ICP segmentation, or sales engagement tools.
- Experience attending trade shows, conferences, or industry networking events.
- German, French, or other European languages.
- Experience with customer reactivation or win-back initiatives.
Your team
Business Development team
Gcore's centralized Business Development team, collaborating closely with Sales, Marketing, Presales, Product, and Customer Support teams.
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About Gcore
Connect the world to AI, anywhere, anytime
A global provider of infrastructure and software solutions for AI, cloud, network, and security, powering everything from real-time communication and streaming to enterprise AI and secure web applications.
Mission
To connect the world to AI, anywhere, anytime.
Key facts
- 550+ professionals
- Infrastructure and software solutions for AI, cloud, network, and security
- 210+ edge locations
- 50+ cloud regions
- Thousands of GPUs
- Global team of 550+ professionals
Partners & customers
IntelNVIDIADellEquinix
What they value
- Initiative
- Meaningful customer engagement
- Continuous learning
- Quality of opportunities created