Account Manager, Enterprise — UK & Europe

Key details

• Own and grow a portfolio of Plaid's largest and most strategic UK & European enterprise customers
• Build deep, trusted-advisor relationships with executive sponsors and day-to-day operators, so customers come to you first for product and strategic guidance
• Proactively grow the account: identify upsell and cross-sell opportunities within the existing book and convert them into deployed use cases
• Deploy new, innovative use cases across some of the leading fintechs and banks in the UK and Europe
• Lead commercial conversations including renewals, expansions, and strategic partnership discussions
• Act as a strategic consultant, bringing industry insight, product guidance, and data-driven recommendations to customer conversations
• Lead key customer initiatives: business reviews, operational checkpoints, product launches, and technical escalations
• Develop account strategies that balance near-term commercial execution with long-term customer growth
• Partner cross-functionally with Sales, Solutions Engineering, Product, Engineering, Support, and Legal to drive outcomes
• Advocate for customers internally, surfacing feedback and market insight that influences Plaid's product direction
• Company mission
• We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products