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Services Sales Manager, EMEA | UK, Germany, Norway, Sweden & Finland
Contract type
Ongoing
Work mode
Remote · Nordics, DACH region
Experience
Mid-level · 3+ years
Job description
Services Sales Manager on M-Files' EMEA team, responsible for scoping, pricing and selling implementation services, managed services and premium support alongside Direct Sales and the Services customer team.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Nordics, DACH region
- Languages
- English – fluent
- Apply before
- November 29, 2026
What you'll do
- Scope, price and present implementation services, managed services and premium support as an integrated part of new customer deals and expansion opportunities
- Proactively identify new services opportunities within our existing customer base and work with Sales to close them
- Partner with Direct Sales to understand customer needs and tailor service offerings accordingly
- Work closely with our Services customer team to identify value-driven proposals for our customers
- Ensure every service package is accurately scoped and priced for maximum customer value and optimal time-to-value
- Build strong customer relationships that uncover additional service needs
- Track and report on the services sales pipeline and outcomes
- Stay up to date on M-Files' evolving services portfolio and on market trends in EMEA
What we're looking for
- 3+ years of experience selling professional services, implementation projects or managed services in SaaS, enterprise software or IT consulting
- A track record of meeting or exceeding targets, with examples you can share
- Experience with consultative, value-based selling to business and IT decision-makers, including senior stakeholders
- Skill in scoping and pricing services deals, including working from effort estimates, writing SoWs and protecting margin
- Experience selling services into an existing customer base (upsell and cross-sell) alongside new-business deals
- Solid understanding of cloud and SaaS implementations, integrations and the typical project lifecycle, and the ability to discuss solutions credibly with delivery and technical teams
- Experience with CRM tools (such as Salesforce), pipeline management and forecasting
- A proactive, self-driven approach: you are comfortable picking up the phone and reaching out to customers
- A team-player mindset, with the ability to work closely with both Services and Sales
- Strong communication, negotiation and presentation skills
- Fluency in English
Nice to have
- Background in content management, document management, workflow automation or AI-driven information management
- Additional European languages (for example German or a Nordic language)
Your team
EMEA Services
Benefits
- An international team of top performers
- An inclusive and dynamic culture, both virtual and in person
- The opportunity to contribute to our success and growth globally
- Flexible work/life balance
- A competitive compensation and benefits package
Apply
About M-Files
Redefining how work gets done
M-Files offers a context-first document management system with purpose-built business use cases—spanning universal and industry-specific workflows—to enable secure collaboration, automate processes, and ensure governance. Its metadata-driven architecture organizes content around the context of the business, connecting documents to related people, projects, and transactions.
Key facts
- Document management software
- Over 6,000 customers in 100+ countries
- Metadata-driven architecture
What they value
- Make It Happen
- Help Others
- Love Customers