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Senior Strategic Account Executive (French Speaker)
Contract type
Ongoing
Work mode
Remote · Ireland, Spain
Experience
Senior · 6+ years
Job description
A Senior Strategic Account Executive role at Twilio selling into high-value prospects and customers across EMEA, with a focus on Southern Europe. The role manages fast-growing accounts, drives cross-sell/up-sell and gross profit growth, and sources net new opportunities.
At a glance
- Work mode
- Remote · Ireland, Spain
- Languages
- French – fluent
What you'll do
- Servicing the fastest growing customers in the region.
- Growing revenue and gross profit share of wallet within the key account list.
- Opening doors to the purchase of Twilio's products and services - including voice, messaging, email, contact centre, account security software.
- Maintaining the highest levels of customer satisfaction.
- Create pricing proposals, negotiating terms and managing the contract process.
- Selling solutions to a technical and business audience.
- Building trust and mutual respect with technical customers and peers.
- Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple.
- Balancing challenging priorities and handling multiple projects/deals at the same time.
What we're looking for
- 6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base.
- History of working with accounts ranging from large multinational enterprise customers to SMB.
- Demonstrated success by achieving quota on a consistent basis.
- Track record of Account Management experience and a solid understanding of how to cross sell and upsell solutions within a mature customer base.
- A solid understanding of financial reporting within a direct customer base - Revenue and Gross Profit tracking, Risk and Opportunity (net new business) cadence.
- Fluent in French
Nice to have
- Ideally, you also have experience selling both to a business and technical audience.
- Experience and understanding of working in the communications market is preferable. Have sold or worked with Messaging, Voice Calling, Email, Account Security Verification. Or have prior experience in a traditional telecommunications environment/business.
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- A retirement savings program
Apply
About Twilio
Shaping the future of communications
Twilio delivers innovative solutions to hundreds of thousands of businesses and empowers millions of developers worldwide to craft personalized customer experiences. It is a remote-first company with a strong culture of connection and global inclusion.
Key facts
- Remote-first work
- Delivers solutions to hundreds of thousands of businesses
- Empowers millions of developers worldwide
What they value
- Twilio Magic