A
Senior Salesforce Administrator
Contract type
Ongoing
Work mode
Remote · LATAM
Experience
Senior · 5+ years
Job description
A Senior Salesforce Administrator role on a long-term project for a client that provides elevator maintenance, repair, and modernization services. The role combines Salesforce administration with business analysis and stakeholder communication.
At a glance
- Work mode
- Remote · LATAM
What you'll do
- Use various techniques to gather business needs from stakeholders, e.g., focus groups, observation, prototyping
- Define and construct user stories in the proper format, and outline the work needed to meet the overall business requirement
- Understand and create a variety of business process maps to engage end-users and validate business requirements, such as UPN, ERD, value stream maps, and SIPOC
- Responsible for multiple types of documentation throughout the project lifecycle including stakeholder analysis, current state analysis, gap analysis, and user acceptance test plans
- Facilitate clear and concise stakeholder communication throughout the project
- Balance stakeholders' motivations and objectives throughout project meetings and communication
- Support and facilitate User Acceptance Testing (UAT)
- Ensure the right people are testing the right things
What we're looking for
- 5+ years of experience as a Salesforce Administrator
- Strong hands-on experience with core Salesforce configuration, including custom objects and fields, Flow Builder, validation rules, record types, page layouts, Lightning record pages, profiles, permission sets, and sharing settings
- Proven ability to independently design, configure, test, troubleshoot, and deploy Salesforce solutions in complex production environments
- Demonstrated ability to gather, analyse, and document business requirements for Salesforce implementation and enhancement projects
- Experience translating business requirements into clear user stories, acceptance criteria, and implementation tasks within Agile environments
- Experience with Agile development methodology (e.g. Scrum)
- Strong stakeholder management skills, with the ability to clarify requirements, influence decisions, and communicate solutions precisely to technical and non-technical audiences
- Excellent documentation skills
- Fundamental analytical and conceptual thinking skills
- Proficiency in Microsoft applications including Word, Excel, Visio, Project, Outlook, and SharePoint
- Excellent planning, organizational, and time management skills
- Previous end-to-end experience implementing and supporting Salesforce solutions
Nice to have
- Additional Business Analysis experience
- Salesforce Certifications
Benefits
- Competitive compensation paid in USD
- 20 days of paid time off (PTO) per year
- Opportunities for professional growth and career development
- Company-provided equipment
- A collaborative, inclusive, and multicultural work environment
- The opportunity to contribute to meaningful projects alongside a talented and supportive team
How to get hired
- 1Employment verification check and background check after accepting an employment offer, confirming job titles and dates of employment with two previous employers
Apply
About Abstra
Nearshore Tech Talent services company
Abstra is a fast-growing, Nearshore Tech Talent services company, providing top Latin American tech talent to U.S. companies and beyond. Founded by U.S.-bred engineers with over 15 years of experience, Abstra specializes in sourcing skilled professionals across a wide range of technologies to meet our clients' needs, driving innovation and efficiency.
Key facts
- Nearshore Tech Talent services
- Founded by U.S.-bred engineers with over 15 years of experience
- Provides top Latin American tech talent to U.S. companies and beyond