Senior Key Accounts Manager
Job description
Senior Key Accounts Manager managing partner relationships with strategic Enterprises and API Connectivity partners in the EMEA Key Accounts team. The role focuses on recruitment, enablement and optimization of strategic partnerships to accelerate growth and performance on both sides.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Hybrid · Paris, France
- Languages
- English – fluent, French – fluent
- Pay
- EUR 74,000 – 92,000 / year
What you'll do
- Own a portfolio of Airbnb's key partners and act as the key representative for these partners
- Execute a global win-win strategy for your portfolio that drives value to all parties and positions Airbnb as a top strategic partner across all distribution channels
- Develop strong and trusting relationships with executives and decision makers/key influencers within your API & Enterprise customers portfolio, ensure that the partnership is held to the highest industry standards and that commercial agreements as well as SLAs are met
- Analyze data and utilize data-driven recommendations to identify and action on strategic growth opportunities
- Work with quarterly goals, measure success against performance KPIs, feature adoption and supply acquisition growth
- Support partners through deep understanding of API and technical integrations
- Educate clients on our product roadmap and all significant product changes to accelerate feature adoption with the aim to excel our mutual guest experience
- Represent Airbnb in external meetings and industry events
What we're looking for
- 8+ years of professional experience in Strategic Partnership, Key Account Management and/or Connectivity role at a global technology or tech hospitality company
- Fluent verbal/written communication and presentation skills in both English and French
- Exceptional stakeholder management across both internal and external audiences
- World class account management experience with strong track record of successfully growing a book of business/geographic area and building enduring and successful client relationships
- Experience in the hospitality technology space, knowledge of OTA specifications
- Experience in analyzing, structuring and negotiating complex deals that align across multiple business unit needs
- Extremely data driven in the decision-making process to ensure timely, impactful and accurate actions are taken
- Experience working cross-functionally with product, tech, legal, marketing, sales operations and enablement teams
- Ability to manage complex projects and multi-task with excellent organizational skills, in a fast-paced, dynamic and ever changing startup environment
- Strong executive presence and the ability to effectively influence top leaders internally and within the industry
- Passion for Airbnb, travel, and the sharing economy
- Ability to travel at least 25% of the time
Nice to have
- Experience with API integrations a plus
- Previous experience as product manager, working with product teams is a plus
Your team
EMEA Key Account Management Team
Manages the partnerships with Regional API Software providers and Enterprise Property Managers, with the key goal to grow the share of high quality stays by optimising supply at scale leveraging strategic account management, programs, incentives, and product solutions.
Benefits
- Bonus
- Equity
- Benefits
- Employee Travel Credits
Apply
Direct apply at airbnb
Opens the job posting at airbnb
About Airbnb
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
Key facts
- 2007
- San Francisco
- Over 5 million hosts
- Over 2 billion guest arrivals
- Hosts in almost every country across the globe
What they value
- Diverse ideas foster innovation and engagement