Sachbearbeiter*in Forderungsmanagement (m/w/d)

Contract type

Ongoing

Work mode

Remote · Germany

Experience

Junior / entry level · 1+ years

Job description

Handle incoming debt collection cases, communicate with debtors and arrange payment solutions while ensuring GDPR compliance.

Handle incoming inquiries and find suitable solutions for various debt collection matters.
Communicate by phone and in writing with debtors, answer questions, handle objections and agree individual payment solutions.
Review and process installment payment agreements and other payment arrangements.
Manage collection cases independently, monitor their status and initiate necessary measures.
Process pre-court dunning procedures and support court dunning and enforcement proceedings.
Document work carefully and ensure correct and traceable case handling.
Consistently comply with GDPR requirements when handling all cases.

Commercial training or comparable professional experience.
At least 1 year of professional experience in debt collection, collections or a similar area.
German at C1 level and English at B2 level.
Confident with Microsoft Office and quick to learn new systems.
Very good written and verbal communication.
Independent, accurate and reliable way of working, good prioritization and team spirit.

30 days of vacation per year on a 5-day week.
Flexible working model with 100% mobile work within Germany.
Choice of free Move Republic program or EGYM Wellpass for a 20 € monthly contribution.
Access to Udemy with thousands of online courses.
Subsidy for the Deutschland-Ticket.
Company pension scheme with above-average employer subsidy in Germany or Austria.
Flexible working hours.
Employee discounts via benefits portal in Germany and Austria.

Direct apply at Sport Alliance GmbH

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Become part of the Alliance: your expertise, our global impact.

Offers management platforms, payment solutions and member apps for fitness and wellness companies.

Develop technologies that advance fitness and wellness companies worldwide.

Values personal responsibility, collaboration and people who question the status quo.
Teams are encouraged to share ideas and help shape decisions across departments.