MG
Sachbearbeiter Customer Service und Kundenbetreuung (m/w/d)
MY Humancapital GmbH
Contract type
Ongoing
Work mode
Remote · München, Germany
Experience
3 years
Job description
A customer service and customer care clerk role handling order-related customer enquiries, order processing and invoicing in German and English for a partner company, placed via MY Humancapital GmbH.
At a glance
- Work mode
- Remote · München, Germany
- Languages
- German, English
What you'll do
- Support customers on order-related questions in German and English in a service-oriented way
- Record orders and ensure proper processing and invoicing
- Create and check cost estimates and handle incoming customer feedback
- Coordinate processing of confirmed orders and keep track of deadlines and processing status
- Support the team with general administrative and organisational tasks
What we're looking for
- Completed commercial training, e.g. as office management clerk, industrial clerk, wholesale and foreign trade clerk or dialogue marketing clerk
- Strong service orientation and experience handling customer enquiries and solving concerns
- Good MS Office skills
- Strong communication skills, organisational talent and problem-solving ability
- Good written and spoken English
Nice to have
- Ideally professional experience as customer care representative, customer service employee, customer service clerk or inside sales employee
- Ideally experience with SAP
Benefits
- Work-life balance with regular working hours Monday to Friday without shift work
- Job security with a long-term opportunity at a crisis-proof employer
- Central location with modern offices in the heart of Munich and optimal transport connections
- Modern working environment with the latest technology
- Numerous internal and external training and development opportunities