Revenue Operations Engineer | AI & Automation (m/f/d)
Job description
Revenue Operations Engineer at Superchat, anchoring the build side of the internal Revenue Operations product team serving Sales, CS, Marketing, and Finance. The role owns end-to-end delivery of internal tools, integrations, and AI-powered workflows from problem framing through launch and adoption.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Hybrid · Berlin, Germany
- Languages
- English – fluent
What you'll do
- Identify and productionize high-leverage AI use cases across Sales, Customer Success, Marketing, and Finance, including LLM integrations, workflow design, evaluation, guardrails, and monitoring
- Design and build lightweight internal applications and interfaces that remove recurring manual work, improve decision-making, and are simple for teams to adopt
- Build end-to-end workflows using Make, n8n, and custom logic, including business rules, system handoffs, error handling, alerts, and ongoing monitoring
- Create clean, maintainable data flows between HubSpot, the data warehouse, billing, support, and other GTM tools using APIs, webhooks, enrichment pipelines, and data activation
- Work deeply within HubSpot's objects, properties, workflows, and integration layer to support complex use cases without creating fragile or unnecessarily complicated architecture
- Translate scoped or ambiguous business problems into clear technical solutions, define success metrics, and choose the simplest approach that can deliver meaningful impact
- Test, document, deploy, and iterate on solutions with end users so they remain secure, maintainable, reliable, and useful after launch
- Collaborate with RevOps peers and manager on projects and daily initiatives
- Coordinate with the engineering team for projects that may require product know-how and integration across the engineering tool stack
What we're looking for
- 3+ years of hands-on experience in RevOps, GTM Engineering, SalesOps, Business Systems, or a comparable B2B SaaS role, with production systems personally built
- Has integrated LLMs into real workflows or tools through APIs and understands how to move beyond prompting into reliable, production-ready use cases
- Starts with the user and business problem, maps relevant process and data dependencies, and chooses the simplest scalable solution
- Comfortable working with APIs, webhooks, JSON, authentication, data models, and the movement of data between multiple systems
- Can take a project from discovery and architecture through building, testing, rollout, documentation, monitoring, and ongoing improvement
- Ships quickly without treating reliability as optional, including appropriate testing, error handling, security, observability, and documentation
- Connects technical work to measurable outcomes such as pipeline, productivity, data quality, speed, cost, or customer experience
- Can explain technical decisions simply, manage trade-offs, work through ambiguity, and collaborate effectively with both technical and non-technical stakeholders
- Fluent in written and spoken English
- Actively experiments with new technologies, learns through building, and shares useful findings without chasing novelty for its own sake
Your team
Revenue Operations
Internal product team whose customers are the GTM functions: Sales, CS, Marketing, and Finance
Benefits
- Choose between an Urban Sports Club or John Reed membership, or a public transport pass/Dance subscription
- Regular company-wide and team events
- An annual €500 learning and development budget for conferences, courses, books, career coaching, and more
- An inclusive and exciting startup culture that supports rapid professional and personal growth
- A beautiful office in the heart of Berlin (Prenzlauer Allee 242) with free snacks, drinks, and top-notch equipment
Apply
Direct apply at Superchat
Opens the job posting at Superchat
About Superchat
The platform that runs underneath business messaging and AI
Superchat started as a unified inbox for every channel a customer might pick, including WhatsApp, email, SMS, and Instagram. It now builds AI agents that respond across chat, email, and voice. Founded in 2020, it serves 10,000+ businesses worldwide, with millions of messages flowing through the platform every day. The company is 100 people, profitable, and has raised €18M in funding, headquartered in Berlin.
Mission
Rebuilding how businesses talk to their customers, replacing the phone call, contact form, and support ticket with messaging and AI
Key facts
- 100 people
- 2020
- Berlin
- B2B SaaS / messaging and AI platform
- 10,000+ businesses worldwide use Superchat
- Millions of messages flow through Superchat every single day
- Profitable
- Raised €18M in funding, last round 4.5 years ago
- Growing on its own money since the last round
- Office at Prenzlauer Allee 242 in Berlin
Partners & customers
What they value
- In-person collaboration
- International team with openness and mutual respect
- Ambition and drive
- High degree of ownership and a strong learning mindset
- Humility and teamwork
- Community