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Partner Operations Manager
Contract type
Ongoing
Work mode
Hybrid · 3 days/week in office · London, United Kingdom
Experience
3 years
Job description
Operational role owning Cloudscaler's partner programmes with AWS, Anthropic and OpenAI, covering competency applications, partner funding, CRM accuracy and automation of repetitive processes. It is a partner-facing and customer-facing position based in Central London with travel to customer sites.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Hybrid · 3 days/week in office · London, United Kingdom
- Pay
- GBP 30,000 – 40,000 / year
What you'll do
- Driving AWS competency and programme applications, and tracking tier requirements, certifications and renewals across AWS, Anthropic and OpenAI so that nothing lapses
- Preparing, submitting and tracking partner funding applications (for example the AWS Migration Acceleration Program (MAP) and proof-of-concept funding), working with sales and delivery teams to gather what each one needs
- Managing funding claims through to payment, keeping milestones, evidence and deadlines in order
- Acting as the main operational contact for partner teams, building strong working relationships with each company
- Helping plan and run joint marketing campaigns with partners, and representing Cloudscaler at partner events across the UK
- Owning partner CRMs, keeping deal registrations, opportunity data and partner portals accurate across HubSpot and AWS Partner Central
- Reporting on partner performance, funding pipeline and programme health to the leadership team
- Finding the repetitive work and automating it, using AI tools such as Claude to build workflows, trackers and agents
- Briefing colleagues when programmes change, and explaining what it means for customers and bids
What we're looking for
- Experience in partner operations, alliance management, programme management or a similar operational role, ideally in tech or professional services
- A sharp eye for detail; noticing when a date, a figure or a requirement doesn't add up and fixing it
- Clear, confident communication in writing and in person, with colleagues, partners and senior stakeholders
- Strong organisation across many moving parts and competing deadlines
- Comfort with CRM systems (HubSpot ideally) and spreadsheets
- Genuine curiosity about AI; already using tools like Claude or ChatGPT to work faster
- Eligible to pass SC clearance
- Must be UK-based
- Able to travel onsite to London up to 3 days per week
Nice to have
- Experience with AWS partner programmes or cloud funding
- Ability/willingness to pass DV clearance
Benefits
- Periodic offer of share options schemes
- Discretionary bonus scheme
- 25 days' annual leave + 5 additional days for training/exams or volunteering
- Travel and accommodation expensed where eligible in line with expenses policy
- Life Assurance
- Long Term Disability cover
- Employee Assist Programme for employee advice and support (including legal and counselling helpline)
- Health, Mental Health, Wellbeing, Financial and Legal support
- 24/7 GP access
- Public holiday opt-out scheme
- Individual training and development plans with online training and exam costs covered
- Recruitment referral scheme
- Customer referral scheme
- Cycle To Work Scheme
- Dog friendly office
Apply
About Cloudscaler
A values-led business that does the right thing, puts customers first and builds partnerships on trust rather than lock-in. We design secure, production-ready foundations that hold up in the real world and deliver lasting value, without the waste that slows most transformations down. We build, fix and deliver ourselves, with no offshoring, no resource-padding and no compromises.
Mission
We help major public and private sector organisations scale cloud and AI with speed, control and clarity.
Key facts
- Works closely with AWS, Anthropic and OpenAI
- Works with several government bodies
- Offices in Central London
- No offshoring, no resource-padding and no compromises
Partners & customers
AWSAnthropicOpenAI
What they value
- Does the right thing
- Puts customers first
- Builds partnerships on trust rather than lock-in