Revenue Operations Associate, Mexico
Job description
Revenue Operations role at Osmind owning GTM systems, revenue data and reporting, deal process, campaign and outbound operations, and process design and automation across four go-to-market motions. Reports to the Revenue Operations Lead.
At a glance
- Work mode
- Remote
What you'll do
- Build and maintain the CRM and the tooling around it: workflows, properties, pipelines, lists, dashboards, integrations, permissions
- Own the recurring hygiene that keeps the data trustworthy and close out requests from every function
- Keep the deal, product and revenue data accurate as the business changes shape
- Build and maintain the dashboards leadership, sales and finance run on, and turn around ad hoc pulls fast
- Support the reconciliation between what a customer is contracted for and what has actually been collected
- Run the operational side of the deal desk: intake, routing, approvals, rate tables and contract templates
- Build and QA the target lists behind outbound and upsell campaigns
- Keep account and contact data enriched and deduplicated, load audiences, and maintain the routing and attribution behind sourced pipeline
- Get the process right before automating it, then use AI and automation to make it faster, cheaper and more accurate
- Write down how each system actually works and answer the questions other teams bring
What we're looking for
- 2 to 4 years in revenue operations, sales operations, marketing operations, finance operations or business operations
- Zero to One mindset: prior experience in scaling operations in fast paced teams, ideally at a Series A through C high growth startup
- CRM experience (Salesforce, HubSpot); built workflows, custom properties, pipelines, lists and dashboards yourself, not just worked inside an existing build
- Range over specialization: curious about the whole revenue engine rather than one corner of it
- Iterative building approach: asking what the team is trying to accomplish before tooling, pivoting fast depending on outcomes and documenting as you go
- Process first, then AI: define the durable, scalable process before automating it, then use AI to make it faster and more accurate
- Precision with data: check your own work, trace a number back to its source, know the difference between a number that is right and a number that looks right
- Clear written communication across sales, finance, customer success and support
Nice to have
- HubSpot Operations Hub, or SFDC/HubSpot certifications
- SQL, Metabase, or another BI tool
- Billing or finance systems exposure, especially Stripe
- Enrichment or outbound tooling: Cargo, Unify, Apollo
- Finance, Deal desk, quoting or contract operations exposure
- Healthcare or life sciences experience
Your team
Revenue Operations
RevOps owns the revenue architecture across the full customer journey, from first marketing touch through closed-won, onboarding, expansion, and retention, across four go-to-market motions.
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About Osmind
Advancing psychiatry through technology, services, and real-world evidence
Osmind is a public benefit corporation. Our software and services are used by 1,000+ interventional psychiatry practices across the U.S., the largest network of its kind. Our platform also supports life sciences companies developing and scaling access to cutting-edge treatments.
Key facts
- Healthcare technology
- Public benefit corporation
- Software and services used by 1,000+ interventional psychiatry practices across the U.S.
- Supports life sciences companies developing and scaling access to cutting-edge treatments