Program Manager - Fleet Operations
Job description
The Program Manager of Fleet Operations leads the strategic rollout and continuous optimization of commercial fleet programs for 7-Eleven's Commercial Fleet team, driving B2B traffic to its retail fuel network. The role owns program execution and works cross-functionally to improve the commercial fleet customer experience.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote
- Pay
- USD 70,000 – 107,500 / year
What you'll do
- Lead the end-to-end execution of new commercial fleet programs, digital enhancements, and operational initiatives designed to streamline and enhance the commercial driver experience
- Maintain close working relationship with Field Operations Team and strengthen ongoing operational support to increase awareness of our commercial fleet presence
- Leverage knowledge of commercial fleet Point-of-Sale (POS) systems, fueling technologies, and payment architectures to troubleshoot bottlenecks and optimize transaction efficiency
- Foster strong interdepartmental relations by partnering closely with IT, Marketing, Operations, and Finance teams to align goals and drive fleet initiatives and growth of one of the largest diesel networks in the country
- Utilize knowledge of social media marketing campaigns and trade show planning to promote fleet services, engage key commercial partners, and build brand presence at major industry events; maintain brand standards
- Work to improve operational execution, diagnose complex issues, and implement solutions
What we're looking for
- Bachelor's degree or industry equivalent experience
- 4+ years preferably within retail, convenience store operations, commercial fueling, or fleet management industries
- Exceptional written and verbal communication skills with a proven track record of building positive interdepartmental relations and managing stakeholder alignment
- A self-starter mentality with high emotional intelligence, strong problem-solving abilities, and the capacity to thrive while working both collaboratively and independently
- Must be able to work remotely with a dedicated workspace
- Must be willing to travel up to 10%
Nice to have
- Knowledge of commercial fleet POS systems, Salesforce, and fuel payment networks
- Proficient with Microsoft Office and virtual collaboration tools
Your team
Commercial Fleet team
Manages a diverse portfolio of fleet payments and programs leveraged to drive B2B traffic to a network of over 8,000 retail fuel locations, and manages the 7FLEET Diesel Network of nearly 500 7-Eleven®, Speedway® and Stripes® stores in 26 states.
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About 7-Eleven Inc
An iconic family of brands
7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day.
Key facts
- Over 86,000 locations, surpassing every retailer in the world
- Network of over 8,000 retail fuel locations
- 7FLEET Diesel Network includes nearly 500 7-Eleven®, Speedway® and Stripes® stores in 26 states