Product Operations Associate

Contract type
Ongoing
Work mode
Remote · London
Experience
3 years

Job description

A Product Ops Associate role working closely with the Product Management team at incident.io, providing leverage to product leaders through a mix of strategic and hands-on work.

At a glance

Work mode
Remote · London
Languages
English

What you'll do

  • Acting as a right hand to our Product Managers: someone who can be trusted to just figure it out
  • While you will be working in Product, you'll be expected to build relationships and get stuff done with leaders across all functions
  • Breaking down big, messy problems into actionable steps and delivering results
  • Switching between projects (like figuring out how to extend the reach and stability of our telecom operations) and hands-on work (like supporting our Salesforce application process)
  • Spotting inefficiencies or gaps and putting systems in place to fix them
  • Doing the unglamorous work when it matters because sometimes, that's what's needed

What we're looking for

  • Experience in a fast-paced environment (e.g. startup, consulting, banking, founding experience)
  • High ownership and bias to action above all else, you get things done
  • Fast learner with strong analytical thinking
  • Confident communicator who works well across functions
  • Comfortable with ambiguity, and quick to bring clarity

Your team

Product Management

Benefits

  • Private medical insurance
  • Competitive annual leave
  • First Friday of every month off
  • Enhanced pension
  • Meaningful equity
  • Unlimited AI spend
  • Generous parental leave
  • £1000 to invest in your setup, £500 a year to invest in yourself

Apply

About incident.io

The AI software reliability platform

incident.io is the AI software reliability platform trusted by engineering teams at Notion, Linear, Ramp and 2,000+ companies who can't afford downtime.

Key facts

  • Raised $100+ million from Index Ventures, Insight Partners, and Point Nine
  • Trusted by engineering teams at Notion, Linear, Ramp and 2,000+ companies

Partners & customers

NotionLinearRamp