Product Marketing Operations Manager | Spain | Remote
Job description
Operations Manager for the Product Marketing team at Grafana Labs, keeping the team's system running and improving it through analytics, AI experimentation, collateral management, and cross-functional coordination. The role sits in the Product org and supports the sales team in positioning Grafana's products.
At a glance
- Employment
- Full-time
- Work mode
- Remote · Spain
- Pay
- EUR 67,238 – 80,686 / year
What you'll do
- Drive cross-functional initiatives that align with product marketing strategies across GTM, Product, and Marketing teams; own follow-ups, task tracking, and on-time completion
- Coordinate with the field, Enablement, and Marketing teams so goals and priorities are understood; track shared initiatives and coordinate enablement activities with the Enablement team
- Track the product marketing team's key metrics, such as how content, enablement sessions, and launches perform and who uses them; interpret and report on them to the team every week
- Try out new AI workflows and tools, using AI to write scripts and checking that they work; decide what good output looks like and codify that judgment in evaluations, working alongside the team's software engineers
- Hand the most promising prototypes to engineers to make production-ready
- Maintain the team's most important collateral, including core decks, positioning content, and enablement sessions; keep it accurate and current, share it widely, and make sure sellers know where to find it and how to use it
- Help keep the shared product knowledge base complete and current; spot missing or stale information, chase down the owners, and improve the processes that keep it up to date
What we're looking for
- 2+ years in an operations, analytics, enablement, or technical support role within a Product or Marketing organization for a software company
- Strong analytical judgment: use AI and other tools to pull data, check the results instead of taking them at face value, and turn the numbers into clear recommendations
- Proficiency with AI agents, including building skills and automated workflows that more than one person uses
- Good judgment about what makes AI output good, and the ability to codify that judgment in evaluations
- Ability to quickly understand our products and describe their value: what SREs and platform engineers do, and how observability products help them
- Ability to build dashboards and pages in Grafana, or to learn quickly
- Strong project management and organizational skills
- Excellent verbal and written communication skills, including presenting data to a team
Nice to have
- Strong bias to action: you build, test, and ship instead of waiting for permission
- Able to manage multiple projects and priorities at once
- Adaptable, flexible, and comfortable in a fast-paced environment
- High emotional intelligence and strong interpersonal skills
Your team
Product Marketing
Product Marketing lives in the Product org, not the Marketing org; the team builds positioning, runs marketing campaigns, creates content, and teaches Grafana's product managers and engineers how to think about growth and demand.
Benefits
- 100% Remote, Global Culture
- Scaling Organization
- Transparent Communication
- Innovation-Driven
- Open Source Roots
- Empowered Teams
- Career Growth Pathways
- Approachable Leadership
- Passionate People
- In-Person onboarding
- Global annual leave policy of 30 days per annum, with 3 days reserved for Grafana Shutdown Days
- Restricted Stock Units (RSUs)
Apply
Direct apply at Grafana Labs
Opens the job posting at Grafana Labs
About Grafana Labs
The company behind Grafana Cloud, the fully managed observability platform
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI. We are a 100% remote company with team members across 40+ countries.
Key facts
- Observability software
- 100% remote company with team members across 40+ countries
- Grafana Cloud trusted by more than 10,000 organizations
- Built on open source and open standards
- Backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital
Partners & customers
What they value
- Transparency
- Autonomy
- Trust
- Open source roots
- High trust, low ego culture that values outcomes over optics