Product Engineer

Key details

• Work directly with property managers and internal teams to understand workflows, identify friction, and decide which problems to solve
• Take features from idea and prototype through frontend, backend, integrations, testing, and deployment, owning the complete experience and production performance
• Work with designers to make complex short-term rental operations easy to manage and build interfaces that help users complete tasks quickly and confidently
• Build event-driven workflows that eliminate repetitive work, from scheduling cleaning after a booking to sending check-in instructions and generating owner statements
• Use LLMs and AI agents to automate guest communication, triage maintenance requests, support pricing decisions, and help operators manage portfolios more efficiently
• Build reliable APIs and integrations with platforms including Airbnb, Hostaway, Stripe, Twilio, OpenAI, Google, and other partners across the short-term rental ecosystem
• Build solutions for real-time reservation and availability synchronization, dynamic pricing intelligence, smart lock access and key management, automated guest communication, guest check-in and upsell journeys, operational forecasting, cleaning and maintenance automation, owner reporting and financial workflows, and AI-powered monitoring and alerts
• Use customer feedback, product usage, and operational results to evaluate what you ship and improve features based on adoption, time saved, fewer errors, and better user outcomes
• Make sound technical decisions that balance delivery speed, maintainability, security, and reliability as more operators and properties join the platform
• Company mission
• To help property managers grow without increasing their workload at the same rate by shaping and scaling Base360.ai across the entire short-term rental lifecycle