Product Analyst
Job description
The Senior Product Analyst builds a quantitative understanding of how users behave within Scentbird, using digital footprints, surveys and experiments to learn what drives engagement, retention and churn. The role turns business goals into data requests, reports and dashboards and proactively explores data to drive product decisions.
At a glance
- Work mode
- Remote
- Languages
- English – upper-intermediate
What you'll do
- Roll out a 'data-as-a-service' approach for the Product team to make data easy to access, understand and use for decisions
- Communicate with Product and cross-functional teams: define the metrics they track, plan report structures, make reports visually appealing and easy to understand, and automate reporting in the BI system (Looker)
- Measure the impact of existing and new product features and growth experiments on key metrics (e.g., conversion rate, number of active subscriptions, customer lifetime value)
- Do ad hoc analysis: investigate why something emerges in the data, like a spike in usage or a drop in conversions, and turn reports and research into action items
- Build and maintain analytical tools and services, including LLM-powered automation, that let the Product team answer questions without waiting on an analyst
What we're looking for
- 3+ years of data analytics work experience
- Experience delivering analytical solutions for complex product-related tasks (user pattern research, supporting experiments, feature analysis to improve product metrics, use-case analysis, etc.)
- Understanding of overall business value, rather than caring only about numbers and charts
- Strong knowledge of statistical methods and of using quantitative analysis to impact key decisions
- Advanced A/B testing experience: designing, running and analyzing complex experiments, including variance reduction, sequential testing, multiple comparisons, sample ratio mismatch checks and heterogeneous treatment effects
- Solid command of causal inference methods beyond A/B testing, with a clear understanding of when each method's assumptions hold
- Hands-on experience applying machine learning to product problems, such as churn and propensity models, uplift modeling, segmentation, or recommendations, and taking a model from analysis to a working part of a product or decision process
- Experience writing SQL queries and working with large data sets
- Experience with product analytics and BI tools (e.g., GA, Mixpanel, Amplitude, Looker, Tableau, or similar)
- Strong engineering habits in Python: building maintainable services and tools rather than one-off scripts (packaged code, version control, tests, APIs, scheduled pipelines), and actively using LLMs to speed up coding and to automate analytical workflows
- High-level written and verbal communication skills
- English at upper-intermediate level or higher
Nice to have
- Proactive: comes with a proposed approach, not just the problem, and finishes what they start
- Likes new technologies and actively brings them into their work, from new methods to AI tools
- Not afraid to make mistakes or admit they don't know something
Your team
Product team
The Senior Product Analyst reports to the Product Analytics Lead.
Benefits
- Competitive base compensation
- Bonus program
- Remote first
- Paid time off
- A fun, creative and energetic work environment
Apply
About Scentbird
The easiest way for fragrance lovers to discover, try, and buy their favorite scented products without a commitment
Scentbird inspires fragrance lovers to go beyond the ordinary and sample scents that evoke passion, confidence, and the unknown. Its digital subscription service lets members choose from over 1000+ designer perfumes each month. The company also houses the brands Deck of Scarlet, Confessions Of A Rebel, Goodhabit, Sanctuary and Drift.
Mission
To revolutionize the way we perfume by bringing the ultimate fragrance playground right to your fingertips and offering a digital subscription service that lets members choose from over 1000+ designer perfumes each month.
Key facts
- Fragrance subscription / beauty
- Digital subscription service with 1000+ designer perfumes
- Brand portfolio includes Scentbird, Deck of Scarlet, Confessions Of A Rebel, Goodhabit, Sanctuary and Drift
- Remote first