Partnerships Strategy & Operations
Job description
Revenue Strategy & Operations role supporting the Partnerships team, owning the systems, automations, data, and dashboards behind the partner ecosystem. The role is the strategic and operational counterpart to Partnerships leadership, working with Sales, Account Management, Finance, Data, and Product.
At a glance
- Work mode
- Remote
What you'll do
- Design, build, and maintain end-to-end processes for the partner journey, including onboarding, deal registration, lead and referral routing, co-sell workflows, and payout or commission handling; make these processes consistent, automated, and easy to adopt
- Act as a trusted advisor to Partnerships leadership, providing performance reporting, capacity and territory planning input, partner segmentation, and recommendations on program structure and incentives
- Define and maintain how partner-sourced, partner-influenced, and co-sell pipeline and revenue are tracked across Salesforce and the data stack; ensure partner contribution is accurately attributed and trusted by Sales, Finance, and leadership
- Own dashboards, reports, and KPIs for partner performance, such as pipeline generation, win rates, sales cycle, partner ROI, and tier or segment health; turn data into insights that guide where to invest
- Support the design, modeling, and rollout of partner programs, including tiering, rebates, referral fees, and MDF; work with Finance and Legal to ensure accuracy and compliance
- Align Sales, Account Management, Marketing, Finance, and Product on how partner deals are handled, from account mapping and conflict resolution to handoffs and renewals
- Test new partner motions, lead sources, routing logic, and program levers; measure what works and scale it
What we're looking for
- 4+ years in Revenue Operations, GTM Operations, or Partner/Channel Operations at a high-growth technology company
- Hands-on experience supporting partner, channel, alliance, or co-sell motions (e.g., deal registration, partner attribution, referral or reseller programs)
- A proven track record of building end-to-end solutions, from data collection and analysis through execution
- Strong Salesforce experience, including objects, reporting, and process design for partner-related workflows
- Strong analytical skills, with proven expertise in SQL and data visualization using BI tools (e.g., Sigma)
- The ability to break complex problems into smaller, actionable steps
- Excellent communication and collaboration skills, with the ability to work effectively across internal teams and external partners
- A highly adaptable, proactive approach to problem-solving and process improvement
- Coachability and a willingness to learn and adapt to new challenges
Your team
Revenue Strategy & Operations
Each Revenue Strategy & Operations team member is a dedicated partner to a specific go-to-market function; this role is the strategic and operational counterpart to Partnerships leadership.
Benefits
Innovative culture: part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible
Growth paths: joining a dynamic team with countless opportunities to drive impact beyond immediate role and responsibilities
Annual team offsite: the entire team gathers in a new location each year - past offsites have included Croatia, Italy and Cancún
- Learning & development: an annual discretionary stipend supporting professional development
- Social travel: an annual discretionary stipend to meet up with colleagues each year
- Co-working: a monthly co-working stipend if not located near one of the main hubs
Apply
About ElevenLabs
AI research and product company transforming how we interact with technology
ElevenLabs launched in January 2023 with the first human-like AI voice model and serves millions of users and thousands of businesses. It has expanded from voice into three main platforms: ElevenAgents (voice and chat agents at scale), ElevenCreative (speech, music, image, and video generation across 70+ languages), and ElevenAPI (access to leading AI audio foundational models).
Key facts
- 2023
- AI research and product
- Launched in January 2023 with the first human-like AI voice model
- Serves millions of users and thousands of businesses
- Raised $781M in funding
- Last valuation was $22B
- Expanded from voice into ElevenAgents, ElevenCreative, and ElevenAPI
- ElevenCreative supports 70+ languages
Partners & customers
What they value
- High-velocity: rapid experimentation, lean autonomous teams, and minimal bureaucracy
- Impact not job titles
- AI first
- Excellence everywhere
- Global team: prioritize talent, not location