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Onboarding Specialist - Fréjus
Contract type
Ongoing
Work mode
Remote · France
Experience
3 years
Job description
An Onboarding Specialist role at Salonkee, training and supporting beauty salon clients in using the company's all-in-one software, managing the Fréjus region autonomously.
At a glance
- Work mode
- Remote · France
- Languages
- French – native, English – professional
What you'll do
- Onboard and train clients on the solution through 2-3 hour training sessions
- Advise clients and share product expertise to help them get the most from their subscription
- Act as the first point of contact for any client question or request
- Manage and follow up with clients with the goal of delivering exceptional service
What we're looking for
- Hold a bachelor's degree or equivalent experience
- First successful experience in account management or customer relations
- Strong analytical skills combined with a creative approach to problem solving
- Excellent interpersonal skills, able to build immediate trust with independent entrepreneurs
- Comfortable with SaaS tools and tech environments
- Driving licence (permis B) is essential; manage the Fréjus region autonomously
- Native French; professional English appreciated
Nice to have
- Proficiency with a CRM is a real plus
Benefits
Structured onboarding: product training, field support with your manager in the first weeks, access to teams in 6 other countries
- Company vehicle, fuel card and toll badge
- Autonomous organisation, managing your own schedule in a framework of trust
- 25 days of leave plus additional rest (under conditions)
- Health insurance
- Meal vouchers
- Direct access to leadership and real influence on commercial strategy from the first months
- Regular company events for team cohesion and networking
Apply
Direct apply at Salonkee
Opens the job posting at Salonkee
About Salonkee
One of the fastest-growing beauty-tech companies in Europe
An all-in-one software that simplifies booking, payments and client management so beauty professionals can focus on delivering exceptional service
Mission
Help thousands of salons simplify their daily operations and deliver an exceptional customer experience
Key facts
- beauty-tech
- Teams already in place in 6 other countries
What they value
- Innovation, collaboration and a resolutely human approach
- Innovation thrives where everyone feels included and valued