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Growth Account Executive, EMEA
Contract type
Ongoing
Work mode
Remote
Experience
3 years
Job description
A Growth Account Executive (Expansion) role at Telnyx, taking commercial ownership of established customers after their first 12 months and driving incremental recurring revenue through cross-sell, upsell and geographic expansion. The role is focused on hunting inside the existing customer base rather than traditional account management.
At a glance
- Work mode
- Remote
What you'll do
- Take commercial ownership of an assigned portfolio of established customers, developing strategies to drive incremental recurring revenue.
- Analyze customer usage, product adoption, business models, and growth plans to identify opportunities for cross-selling, upselling, and geographic expansion.
- Run targeted, personalized outbound campaigns to engage new stakeholders, departments, and decision-makers within your customer portfolio.
- Lead discovery, qualify opportunities, develop commercial proposals, negotiate terms, and close expansion deals.
- Identify opportunities spanning Voice AI, SIP trunking, programmable voice, messaging, WhatsApp Business, global numbers, wireless, and AI infrastructure.
- Develop connections with technical buyers, business leaders, and economic decision-makers to uncover new use cases and accelerate adoption.
- Own an incremental MRR target, focusing on commercially attributable, profitable expansion rather than organic usage growth alone.
- Work closely with Hunter AEs during account transitions and partner with Solutions Engineering, Customer Success, and Product teams to execute expansion strategies.
- Maintain accurate opportunities, account plans, and forecasts in Salesforce, ensuring clear visibility into pipeline health and commercial progress.
- Share market insights, product feedback, and emerging customer requirements to help shape our roadmap and go-to-market strategy.
What we're looking for
- Experience in B2B technology sales, ideally as an Account Executive, Growth AE, or in a commercially focused business development role.
- A demonstrated ability to generate pipeline through proactive outbound prospecting rather than relying exclusively on inbound demand.
- A hunter mentality and the commercial curiosity to identify opportunities that aren't immediately obvious.
- Strong discovery and consultative selling skills, with the ability to connect technical capabilities to measurable business outcomes.
- Experience navigating multiple stakeholders and building relationships with both technical and commercial decision-makers.
- The ability to independently manage opportunities, develop business cases, and move deals through a structured sales process.
- Strong account research and strategic thinking skills, including identifying whitespace and opportunities for cross-selling.
- Comfort discussing technical products with developers, engineering teams, operations leaders, and executives.
- Excellent written and verbal communication skills.
- Experience managing pipeline and forecasts.
- A proactive, accountable mindset with a genuine desire to own and deliver revenue results.
Nice to have
- Experience in CPaaS, UCaaS, telecom, cloud infrastructure, AI, or developer-focused technology platforms.
- Familiarity with Voice AI, SIP trunking, programmable communications, WhatsApp Business API, or messaging infrastructure.
- Previous success in an expansion, cross-sell, upsell, or account-growth role.
- Experience selling multiple products or solutions into the same organization.
- Familiarity with MEDDPICC or another structured qualification methodology.
- Experience working with international or multinational customers across Europe.
Apply
About Telnyx
An industry leader that's not just imagining the future of global connectivity—we're building it.
Telnyx architects and amplifies the reach of a private, global, multi-cloud IP network and brings hyperlocal edge technology to customers through intuitive APIs, shaping a new era of seamless interconnection between people, devices, and applications. The company is financially stable and profitable, investing in pioneering technologies and fostering continuous learning and growth for its team.
Mission
Our collective vision is a world where borderless connectivity fuels limitless innovation.
Key facts
- Global connectivity and communications technology
- Financially stable and profitable company
- Owns its global network and builds its communications and AI infrastructure in-house
- Broad product portfolio spanning global connectivity, programmable communications, Voice AI and AI infrastructure
What they value
- Continuous learning and growth
- Sustainable growth and long-term investment in technology