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BizOps Senior Systems Engineer

Evercam
Contract type
Ongoing
Work mode
Remote · Western Europe, Algeria
Experience
Senior · Not stated

Level inferred from job title

Job description

BizOps role within Evercam's Systems, Data and AI function, implementing ERP-type processes across the Zoho Suite and developing internal software tools to support business processes and automation.

At a glance

Work mode
Remote · Western Europe, Algeria

What you'll do

  • Build lightweight project plans with stakeholders across the business.
  • Implement required changes across involved systems, using whatever combination of system configuration, low-code/no-code tooling, scripting, and AI-driven custom software development is needed.
  • Coordinate QA, rollout, training, and post-launch feedback loops.
  • Maintain GetOutline documentation, project notes, and handoff materials for BizOps workflows.
  • Turn repeated questions into better process notes, training material, or workflow improvements.
  • Ensure new workflows have clear owners, escalation paths, adoption metrics, and review dates.
  • Help teams move away from ad hoc chat requests toward visible ticket and project systems.
  • Understand Zoho CRM, Zoho Books, Desk, Analytics, Zoho Mail, Google Drive, and related integrations well enough to spot ownership gaps, source-of-truth conflicts, and downstream impact before changes are made.
  • Use AI to develop required internal custom software tools.
  • Translate business objectives into clear data model, field, workflow, integration, reporting, and governance requirements.
  • Partner with Sales, Marketing, CS, Finance, Analytics, Product, and BizOps so systems support how people actually work, not just how tools can be configured.
  • Evaluate build-vs-buy options with Antonio or the technical owner, balancing speed, maintainability, data quality, adoption, and ownership.

What we're looking for

  • Western Europe or Algeria based.
  • Systems ownership: Someone who can investigate issues, configure systems, build automations, and implement improvements.
  • Data Literacy: Someone who knows what good data looks like and takes naming, definitions, and data hygiene seriously.
  • Business process design: Strong emphasis on understanding and improving end-to-end processes across Sales, Finance, CS, Operations, and other departments.
  • Independent problem-solving: Someone who can take an ambiguous problem, understand the business requirements, evaluate alternatives, and drive a solution with minimal supervision.
  • Cross-functional ownership: The ability to work directly with stakeholders, challenge existing processes, and lead initiatives across departments.
  • Technical aptitude: A strong understanding of CRM/ERP systems, data structures, workflows, integrations, and automation, even if you aren't necessarily a developer.

Your team

BizOps (Systems, Data and AI function)

BizOps is part of Evercam's Systems, Data and AI function. It plays a core role in supporting internal business processes and automation, implementing ERP-type processes across the Zoho Suite and developing and managing internal software tools.

Benefits

  • PTO
  • 1 extra PTO day per year served
  • National public holidays applicable in your country
  • Maternity & Paternity Leave
  • Equipment Allowance
  • ESOP Program

How to get hired

  1. 1Short pre-screening assessment as part of the application process

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