UC
TRAFALGAR - RIVER CRUISE PRODUCT DEVELOPMENT MANAGER
Contract type
Ongoing
Work mode
Remote · EU, EEA, CH, UK
Experience
3 years
Job description
A Product Development Manager role to design, launch and continuously refine Trafalgar's new River Cruise portfolio, focusing on shore experiences, extensions and optional experiences. The role owns the product vision and leads end-to-end development of river itineraries from concept to launch and optimization.
At a glance
- Work mode
- Remote · EU, EEA, CH, UK
What you'll do
- Define the strategic framework and product roadmap for Trafalgar River, ensuring alignment with the brand's philosophy of cultural discovery, genuine connection and effortless travel
- Develop and launch distinctive river cruise itineraries across the Rhine, Main, Danube, Seine and future destinations, covering routing, sailing schedules, shore excursions, inclusions and day-by-day experiences
- Partner with Revenue Management, Yield and Commercial teams to support pricing, deployment, load factor strategies and margin optimization
- Collaborate with Tracoin, Uniworld and contracting teams to identify and secure suitable river cruise partners and shore experience suppliers, ensuring quality and cost targets
- Define and continuously enhance the end-to-end guest experience, ensuring consistent quality, service standards and compelling storytelling across on-board and onshore touchpoints
- Act as the central link between Product, Contracting, Operations, Hospitality, Nautical and Marketing teams to ensure seamless product development and delivery
- Conduct competitive analysis and market research to identify trends, guest expectations and opportunities for product differentiation
- Partner with Marketing and Content teams to develop compelling product narratives, support brand positioning and ensure market readiness through clear briefings and operational documentation
- Establish quality assurance processes, analyse guest feedback, brief Cruise Directors and on-board teams on the product vision, and drive continuous improvement in collaboration with internal stakeholders
What we're looking for
- Deep knowledge of (in particular, European) destinations and waterways, including routing, port logistics, and excursion feasibility
- Significant experience in product development or contracting within cruising industry (global experience advantageous)
- Proven ability to translate brand identity into guest-centered product design
- Excellent collaboration skills, working effectively across multiple functions and stakeholders
- Exceptional written and verbal communication skills, able to convey clear vision and inspire cross-functional alignment
- Entrepreneurial mindset, motivated by building and scaling a new product category
- Strategic thinker with meticulous attention to operational detail
- High proficiency in Excel for costing, itinerary management, and product tracking
- Creative and culturally curious, with a passion for connecting travelers to the heart of each destination
- Collaborative and approachable, embodying Trafalgar's warm and human brand spirit
- Committed to responsible tourism and the TTC goal to Make Travel Matter®
Apply
About Uniworld - GRC Global River Cruises
Part of The Travel Corporation (TTC), a global business with over 100 years of experience in the travel industry, designing and running immersive, innovative and responsible travel experiences for guests across 70 countries.
Key facts
- Travel
- Over 100 years of experience in the travel industry
- Operates across 70 countries
- Ethos of being 'Driven by Service'
- 5-year sustainability strategy
- Goal to Make Travel Matter®
What they value
- Driven by service
- An inherent passion for travel
- Commitment to our customers and to our people
- Commitment to social responsibility and our 5-year sustainability strategy