Telco Cloud Field Engineer

Contract type
Ongoing
Work mode
Remote · Americas, EMEA
Experience
3 years

Job description

A Telecommunications Field Engineer at Canonical who leads service provider customers through the design and delivery of OpenStack, Kubernetes and software-defined networking solutions. The role focuses on telco cloud platforms enabling VNF/CNF, NFV and MEC workloads.

At a glance

Work mode
Remote · Americas, EMEA

What you'll do

  • Translate Service Provider requirements into practical telco cloud platform architectures, enabling VNF/CNF, NFV, and MEC workloads at scale
  • Provide technical pre-sales consulting to Service Provider teams
  • Design and implement telco-grade open source multi-tenant private clouds and micro clouds
  • Investigate, report and/or fix software defects uncovered during customer deployments
  • Demonstrate advanced Infrastructure as code (IaC) techniques relevant to telco
  • Architect and implement advanced, resilient Service Provider Cloud and Application solutions
  • Design and deliver software defined infrastructure with OpenStack, Kubernetes, MAAS and Ceph
  • Help customers adopt advanced Bare Metal, Public, Private and Hybrid Cloud solutions
  • Support customer tenant onboarding, participate in architectural and business capability discussions, and enable successful adoption and production readiness of customer use cases
  • Learn from customer engagements and drive meaningful product improvements
  • Shape our roadmap to accelerate our growth in the telco market

What we're looking for

  • A thorough technical understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space and key telco cloud infrastructure technologies like CPU Pinning, NUMA, SR-IOV, DPDK, etc
  • Familiarity with telco architecture and industry standards
  • Working knowledge of at least one of the following domains: Mobile Packet Core (4G/5G), Private Network, Radio Access Network (RAN), Voice, IP Backbone, VAS or OSS/BSS
  • Working knowledge of Linux, Networking, OpenStack and Kubernetes
  • Python software development experience for automation
  • Ability to lead complex projects from start to finish
  • A collaborative, customer-centric mindset with a strong focus on customer success
  • Able to travel up to 25% of the time based on business requirements for events, customer meetings, project delivery

Nice to have

  • Second language such as Spanish, Portuguese or French
  • Track record of open source contributions
  • Understanding of AI and machine learning concepts, including sovereign AI, and their potential applications in telco environments, such as network optimization, predictive maintenance, unified communication, and customer experience improvement
  • Exposure to frameworks such as 3GPP, TM Forum ODA, eTOM, ETSI NFV, ONAP, O-RAN, or similar is a plus

Your team

Canonical Field Engineering organization

A team of specialists who work in the telco industry to accelerate the move to software-defined services.

Benefits

  • Fully remote working environment - we've been working remotely since 2004!
  • Personal learning and development budget of 2,000USD per annum
  • Annual compensation review
  • Recognition rewards
  • 40 days annual leave per annum, including public holidays and our All Company holiday periods
  • Parental Leave
  • Employee Assistance Programme
  • Opportunity to travel to new locations to meet colleagues at 'sprints'
  • Priority Pass for travel and travel upgrades for long haul company events

Apply

About Canonical

The company that publishes Ubuntu

Canonical is a pioneering tech firm that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud. Canonical has been a remote-first company since its inception in 2004.

Mission

At the forefront of the global move to open source, changing the world on a daily basis.

Key facts

  • 2004
  • Open source software
  • Remote-first company since 2004
  • Publishes Ubuntu
  • Recruits on a global basis

What they value

  • Excellence
  • Diversity of experience, perspectives, and background