TECHNICAL PROGRAM MANAGER
Job description
Technical Program Manager responsible for planning, implementing and tracking mid- and long-term projects with specified deliverables, acting as liaison between Toolbox and B2B customers. The role connects teams, technology and customers to keep complex projects moving and stakeholders aligned.
At a glance
- Work mode
- Remote
- Languages
- English – Advanced, Portuguese – Advanced
What you'll do
- Oversee the planning, implementation, and tracking of specific mid and long term projects with specified deliverables
- Work as a liaison between Toolbox and B2B customers and be responsible for project deliverables to achieve agreed-upon milestones
- Make straight-to-the-point brief decks and presentations
- Absorb, condense and communicate project risks and status
- Work with C-level internal and external from a neutral position
- Know when to talk and when to withdraw from conversation
- Set a meeting agenda and avoid topic drifting
- Expose problems and issues with alternative solutions showing understanding of the root cause
- Make good use of the team's time leaving time aside for deep focused work for the projects to move forward
- Separate, differentiate and isolate architecture, business and project decisions
- Identify and analyze technical requirements or issues when necessary to avoid overload of development teams
- Confront and resolve technical challenges, configure requirements, or analyze technical issues when necessary
- Work closely with Engineering, Product, Operations, and B2B customers, bringing clarity to priorities, anticipating risks, and turning technical and business challenges into actionable plans
What we're looking for
- 3+ years of experience as a program or project manager in technology initiatives
- Experience coordinating cross-company teams and different functional areas like Engineering, Product and Operations
- Strong communication skills; a direct, short, unambiguous and cordial style is preferred
- Advanced English and Portuguese (written and verbal skills)
- Iterative and incremental agile project planning expertise, especially oscillating between high and low level layers, including deadlines and dependencies
- High level understanding of SDLC, development, infrastructure, QA and Security
- Demonstrated experience in several business domains
Nice to have
- Experience in the Media/Entertainment and/or Software Development industry
Apply
About Toolbox
We deliver SPEED.
Toolbox is a Technology company founded in 2013. We provide a wide range of products covering User Authentication & Authorization Services, Content Aggregation & Distribution and App Development for End Users, aimed to Content Providers and Multiple Services Operators. We are a product company building solutions which can be leveraged by as many clients as possible.
Mission
Act as the key business partner across industries by enabling the generation of new profitable business through the use of our unique know how to develop technology
Key facts
- 2013
- Technology
- Our Vision is to Become the fastest Technology Solutions Provider across industries
- Our products are used by hundreds of Content Providers and Service Operators in the five continents
- 90% of internet traffic related to Online TV in Latin America goes through Toolbox
- We work with cutting edge technology to build robust, high availability systems, able to handle high load and concurrency
Partners & customers
What they value
- Diversity in terms of perspectives, ideas and cultures helps creating the best products and solutions