Technical Program Associate or Manager
Job description
Technical Program Associate responsible for implementing and managing the technology used across GiveDirectly's cash delivery programs, including systems for recipient data collection, verification, payments, and monitoring. The role owns all technology-related aspects of new project launches, from requirements gathering through implementation and closeout.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote
- Languages
- English – fluent
- Pay
- USD 92,400 – 107,070 / year
What you'll do
- Manage end-to-end technical delivery for program launches - leading scoping, requirements gathering, system configuration and implementation, QA and testing, troubleshooting, and closeout
- Collaborate with Operations, Product, Research, Engineering, and Data teams to ensure systems are aligned with program objectives and work seamlessly in field conditions
- Debug and resolve issues across multiple layers of our technology stack, including our recipient database and offline survey app
- Scope and manage cross-cutting systems improvements to improve efficiency, scale, and/or recipient experience, with mentorship
- Ensure all systems comply with GD's standards for data protection, privacy, and financial controls
- Manage technical training and onboarding for operations staff and collaborators
- Lead retrospectives on program launches and technical incidents to contribute to continued system improvements
What we're looking for
- Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity
- Language Requirement: fluent in English
- 3+ years of professional experience; we welcome a wide range of relevant backgrounds (e.g. project management, product management, data analytics, international development, management consulting)
- Strong data skills: able to leverage tools to extract, clean, manipulate, and analyze data to make operational decisions
- Strong project management experience: experience in managing timelines, stakeholders, and complex deliverables
- Deep comfort with Microsoft Excel/Google Sheets
- Intermediate experience using a programming or scripting language (most commonly Python at GD) to automate workflows, validate data, or implement business logic
- Significant interest in technology, systems design and building
- High attention to detail and strong instincts for analysis and validating data creatively and rigorously
- Structured approach to problem-solving and a drive to uncover and fix root causes rather than surface-level issues
- Ability to collaborate inclusively with stakeholders across varied social, national, and cultural backgrounds, including communicating technical concepts to both technical and non-technical stakeholders
Nice to have
- Experience working with relational databases (e.g. SQL)
Benefits
- Bonus target: 10%
- Benefits stipends: US $21,393 · KE $8,454
Apply
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About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries. The organization is known for its extensive integration of technology into field processes, its quantitative approach to performance measurement, and its commitment to rigorous, independent, experimental evaluation of its impact, with multiple Randomized Control Trials completed and others in progress.
Mission
To fight poverty by giving people money directly and trusting them to decide what they need, and to make cash the benchmark for aid.
Key facts
- 2011
- International development / cash aid
- Delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries
- Team spans 20+ countries and 69 languages
- Expects to hit $1B in revenue in 2026 with significant growth forecast for 2027
- Building a new technology stack and operating model designed for a roughly 10x change in scale
- One of Time100's Most Influential Companies of 2026
- Member of the Misconduct Disclosure Scheme
What they value
- Recipients first
- Team next
- Be proactively candid
- Create positive energy
- Think rigorously; act quickly
- Know yourself and grow
- Accept reality. Propose solutions.
- Be productively ambitious