Teamleiter:in (80-100%), ab Mitte Februar 2027

Contract type

Ongoing

Work mode

Remote · Bern, Switzerland

Experience

3 years

Job description

Team leader for one of the gelaterias in Bern, running the shop with the team and keeping the neighbourhood supplied with gelato.

Be the first point of contact for the team on site
Lead by example: pitch in, take responsibility, create an appreciative atmosphere
Plan shifts and keep personnel costs under control
Conduct employee reviews, on good and difficult days
Pass on knowledge: train new colleagues and coach the existing team
Organise team meetings for development and team spirit
Take part in gelato production and ensure quality
Consistently implement and enforce cleanliness and hygiene
Organise production planning according to the weather
Coordinate production with other locations in the city
Be host at the counter – recognise regulars and know their favourite flavours
Keep an overview and set the pace during busy periods
Help shape the shop and ensure a great overall impression
Work confidently on laptop and iPad
Reliably handle cash closings, orders, personnel figures and reports
Organise working days cleverly and keep deadlines in view
Maintain and coordinate neighbourly relationships
Know the equipment and its quirks and notice immediately when something is wrong

A people person: enjoys being with people, communicates, listens and spreads optimism
Flexible and decisive: can change plans spontaneously, likes making decisions and stays calm in hectic moments
Quality-conscious and detail-loving: high standards, conscientious and sustainable work
Eager to learn and a team player: contributes ideas, exchanges views and learns from mistakes
Experience or career change welcome; entrepreneurial thinking and high service orientation matter
Good German skills

Young family business where everyone pitches in, uncomplicated and warm
Variety guaranteed: every day is different and ideas are welcome
Team spirit and short paths: flat hierarchies, quick exchange and room for initiative
Flexibility: working models adapted individually thanks to seasonality
Free or discounted gelato
Learning opportunities: gain leadership experience and try new things
Community feeling: working in the neighbourhood with close contact to regulars
Season break: more time in winter for own projects, studies or travel
Development prospects, e.g. managing several branches or central projects
Structured onboarding and regular exchange for personal development
Team events: celebrations, gelato tastings or simply shared moments