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Strategic Accounts Manager (m/f/d)

Sereact GmbH
Contract type
Ongoing
Work mode
Hybrid · Stuttgart, Germany
Experience
3 years

Job description

Strategic Accounts Manager owning and growing Sereact's most important customer relationships, combining strategic account management, customer success, and commercial growth for AI-powered robotics solutions.

At a glance

Work mode
Hybrid · Stuttgart, Germany
Languages
English – fluent

What you'll do

  • Own strategic customer relationships end-to-end: onboarding, adoption, retention, and expansion
  • Act as trusted advisor to operational and executive stakeholders
  • Drive customer value realization and ROI through strategic account management
  • Identify and close expansion opportunities (new sites, higher throughput, additional licenses), and renewals
  • Develop tailored go-to-market and account growth strategies, including QBRs and EBRs
  • Partner with Product, Engineering, and Operations to translate customer needs into roadmap input
  • Help build the foundation, processes, and playbooks for Customer Success at Sereact

What we're looking for

  • Strong understanding of intralogistics, automation, robotics, or industrial tech
  • Experience managing and growing enterprise or strategic accounts
  • Background in a scale-up or fast-growing environment
  • Proven ability to drive commercial expansion and customer outcomes
  • High technical affinity
  • Excellent communication and stakeholder management skills
  • Fluent in English

Nice to have

  • Engineering background
  • Other languages

Your team

Customer Success

Benefits

  • Wellpass (gym membership)
  • A motivated team and an open corporate culture
  • Flexible work schedule: Remote or hybrid from the Stuttgart area - design your own working day
  • Company car: An exclusive mobility offer that accompanies you everywhere
  • Work for a market leader in AI solutions and actively contribute to the further development of our industry
  • Attractive remuneration: A competitive salary plus attractive bonus options
  • Career opportunities: Be part of a dynamic scale-up with clear development prospects in a growing industry

How to get hired

  1. 1Application
  2. 2Take-home assignment: You'll work on a short, role-relevant task with clear instructions and a deadline
  3. 3Cultural fit interview (40 min)
  4. 4Technical fit interview (45 min)
  5. 5On-site visit: Meet the team in our office and collaborate on a real challenge similar to the work you'd do here; you'll also meet a founder

Apply

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Direct apply at Sereact GmbH

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About Sereact GmbH

We build the intelligence that lets robots sense, reason, and act in the real world

We build the intelligence that lets robots sense, reason, and act in the real world—moving beyond the lab and into everyday industrial settings like warehouses and factories. Our technology closes the automation gaps that traditional systems can't solve.

Mission

We are on a mission to redefine how physical work gets done

Key facts

  • AI robotics
  • Market leader in AI solutions
  • Fast-scaling AI robotics company

What they value

  • Curious, bold thinkers
  • Open corporate culture