FA
Stage Operations & Customer Service | Flagship Events Amsterdam mbo/hbo/wo
Contract type
One-time
Work mode
On-site · Amsterdam, Netherlands
Experience
3 years
Job description
An internship supporting Flagship Events with daily operational work and customer service, helping to organise canal cruises and events behind the scenes.
At a glance
- Employment
- Internship
- Work mode
- On-site · Amsterdam, Netherlands
- Languages
- English – fluent
- Pay
- EUR 350 / month
What you'll do
- Process bookings, changes and group requests
- Resolve complaints and unexpected situations in a customer-focused way
- Support the coordination of canal cruises and events
- Collect and process reviews
- Help with post-calculation and evaluation of events
- Support the preparation and execution of events
What we're looking for
- A study programme in Hotel Management, Leisure & Events Management or Tourism Management
- Strong organisational skills and enjoys arranging things well
- Customer-focused and communicative
- Able to switch easily between different tasks
- Fluent in English
Your team
Flagship Events
Benefits
- A varied internship gaining experience in Operations and Customer Service
- The chance to learn different sides of the events and hospitality industry
- A look behind the scenes at the organisation of canal cruises and events
- Legendary Friday afternoon drinks, sports outings and company parties
- A delicious catered lunch at the office
- 25% staff discount on canal cruises and other activities within Flagship Holding
Apply
About Flagship Amsterdam
A fast-growing canal cruise company in the heart of Amsterdam
Flagship Amsterdam started in 2017 with three boats and has grown into a fleet of more than 70 boats, welcoming guests from over 55 countries year-round. Beyond canal cruises it builds concepts around experience, hospitality and the city of Amsterdam, including Flagship Bike Tours, Flagship Waffle Experience Amsterdam, Shipyard, and labels such as Voyage Amsterdam, Captain Jack and Aemstelland.
Key facts
- 2017
- Amsterdam
- Hospitality and events
- Welcomes guests from more than 55 different countries every year
- Operates a fleet of more than 70 boats
- Sails all year round