GL
Staff Technical Writer | Remote | Sweden
Contract type
Ongoing
Work mode
Remote · Sweden
Experience
Lead / principal · Not stated
Level inferred from job title
Job description
A Staff Technical Writer creates documentation and learning content that helps people adopt and master Grafana's observability products, working with engineers, product managers, and the writing team. The role uses AI-assisted workflows throughout the content lifecycle.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Sweden
- Pay
- SEK 686,000 – 824,000 / year
What you'll do
- Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product learning) that supports adoption and long-term product mastery.
- Use AI tools and workflows to work faster and at a higher quality: drafting, structuring, technical validation, consistency checks, and keeping content current.
- Contribute to the team's shared AI workflows and skills, and look for ways to improve and automate how content is created and maintained as tools and models evolve.
- Partner with engineers, PMs, and other stakeholders to understand product requirements, interview subject matter experts, and turn complex technical detail into clear, accurate content.
- Test what you document: run the software, follow your own procedures, and flag product and UX gaps.
- Use docs and learning analytics, along with user feedback, to find content gaps, prioritize work, and show the impact of what you ship.
- Work with the documentation manager and other writers to improve information architecture, voice, and consistency across docs, and to make information easy to find for both people and AI-driven search and assistants.
- Manage several projects at once, using judgment to prioritize and communicate clearly when the plan changes.
- Mentor teammates and share practices that raise the quality of the team's work.
What we're looking for
- Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth.
- Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output.
- Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs.
- Comfort working in technical environments; can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly).
- Experience collaborating with engineers and product managers to get accurate technical information.
- Experience working remotely and asynchronously on a distributed team.
- Curiosity about AI as a craft; treats AI workflows as a professional skill, experiments, shares what works, and knows where AI helps and where it doesn't.
- Technical credibility: cares about accuracy, learns new technical domains quickly, and asks questions until they understand them.
- Strong judgment and editing skills: can tell good content from plausible-sounding content and holds the line on quality.
- Ownership: manages multiple projects and works well both independently and collaboratively.
- Clarity: writes concisely and plainly for readers of all experience levels.
Nice to have
- Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation.
Your team
Grafana writing team
Benefits
- 100% Remote, Global Culture
- Scaling Organization
- Transparent Communication
- Innovation-Driven
- Open Source Roots
- Empowered Teams
- Career Growth Pathways
- Approachable Leadership
- Passionate People
- In-Person onboarding
- Balance is Key - global annual leave policy of 30 days per annum, with 3 days reserved for Grafana Shutdown Days
- Equity, bonus (if applicable) and other benefits
Apply
Direct apply at Grafana Labs
Opens the job posting at Grafana Labs
About Grafana Labs
The company behind Grafana Cloud, the fully managed observability platform
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI. We are a 100% remote company with team members across 40+ countries.
Key facts
- Observability software
- 100% remote company with team members across 40+ countries
- More than 700,000 active installations of Grafana around the globe
- Grafana Cloud trusted by more than 10,000 organizations
- Grafana stack includes Grafana Loki (for logs), Grafana Tempo (for traces) and Grafana Mimir (for metrics)
- Backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital
Partners & customers
AnthropicBloombergNVIDIAMicrosoftSalesforceJPMorgan ChaseeBay
What they value
- Transparency
- Autonomy
- Trust
- Open source
- High trust, low ego culture that values outcomes over optics