A
Staff Software Engineer
Contract type
Ongoing
Work mode
Remote
Experience
Lead / principal · 10+ years
Job description
A Staff Engineer role at Aircall to act as a technical leader across engineering teams, driving cross-functional strategic initiatives and setting quality standards in architecture, security, and DevOps.
At a glance
- Work mode
- Remote
- Languages
- English
What you'll do
- Lead transversal, complex projects, fully autonomously from ideation to completion, starting from a high-level problem statement
- Proactively communicate the technical vision across multiple teams, ensuring alignment and sharing knowledge across domains
- Act as a go-to expert, providing mentorship and guidance across teams
- Deeply understand multiple product domains; proactively identify improvements and advocate for customer needs across the company
- Lead and define technical strategies for complex, impactful problems
- Set and uphold higher quality standards and drive adoption of best practices in architecture, security, and DevOps
- Write production-ready code, finding appropriate solutions for medium complexity challenges; participate in software design discussions; contribute to performance and quality within scope; apply a security-first mindset
What we're looking for
- Extensive experience (e.g., 10+ years) in back-end development, using TypeScript & NodeJS/Python/Ruby/Rails or other languages, with a focus on delivering for security, scalability, availability, and performance across multiple domains
- Lead and define technical strategies, demonstrating a strong understanding of system design to solve complex, impactful problems
- Comfortable leading the development of complex projects affecting multiple teams and domains, driving initiatives from ideation to completion
- Expert at identifying opportunities for new impactful initiatives
- Deep understanding of multiple product domains and can anticipate long-term needs
- Effective and proactive communication skills, and can collaborate with different profiles and roles to ensure cross-domain alignment
Your team
engineering department
Benefits
- Key moment to join Aircall in terms of growth and opportunities
- Our people matter, work-life balance is important at Aircall
- Fast-learning environment, entrepreneurial and strong team spirit
- 45+ Nationalities: cosmopolite & multi-cultural mindset
- Competitive salary package & benefits
Apply
About Aircall
AI-powered customer communications platform
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Key facts
- Paris, France
- customer communications software
- Used by 22,000+ companies worldwide
- AI Voice Agent automates routine calls
- AI Assist streamlines post-call work
- AI Assist Pro delivers real-time guidance
- European HQ in Paris
- North American HQ in Seattle
- Teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City
- 45+ Nationalities
What they value
- Customer-obsessed
- Data-driven
- Ownership
- Continuous learning
- Thoughtful speed
- Diversity, equity and inclusion