Staff Product Manager, Mozilla Accounts & Payments
Job description
Senior Product Manager role at Mozilla leading initiatives across Mozilla Accounts (authentication, account recovery, cross-platform experience) and the subscription/payments platform to drive sign-in growth and ecosystem engagement.
At a glance
- Employment
- Full-time · Employee (employment agreement)
- Work mode
- Remote · Canada
- Pay
- CAD 128,000 – 171,000 / year
What you'll do
- Lead end-to-end delivery of key accounts initiatives, including passwordless authentication and improvements to the authentication and account recovery experience across platforms
- Manage the Mozilla Accounts and Subscription Platform product roadmap, setting clear priorities aligned to strategic goals and driving focused execution
- Guide improvements to Mozilla's subscription platform across payments, entitlements, and metering, partnering with product teams to support their subscription offerings
- Seek out and leverage data and user insights and market research to drive impact through experimentation
- Partner closely with engineering, UX, and cross-functional teams to maintain a focused, outcome-driven backlog
- Define and monitor key success metrics to measure product performance and course-correct as needed
What we're looking for
- 6+ years of experience as a product manager with experience on user-facing products and back-end services, serving both internal and external customers
- Strong technical acumen and understanding of software architecture
- A data-driven approach to identifying issues and opportunities, making decisions, setting goals, and tracking progress
- Hands-on experience using data visualization tools such as SQL, Looker, or Excel
- Curiosity and adaptability, comfortable dealing with ambiguity and operating with minimal direction, and a desire to learn and develop
- Experience with identity and payment platforms
- Commitment to Mozilla values: welcoming differences, being relationship-minded, practicing responsible participation, having grit
Your team
Mozilla Accounts
Mozilla Accounts is central to Firefox's future—a platform that delivers seamless, privacy-respecting authentication and security while unlocking value across our ecosystem of products and services; alongside it, the subscription platform powers payments across services and is expanding to support entitlements and metering.
Benefits
- Generous performance-based bonus plans to all eligible employees
- Rich medical, dental, and vision coverage
- Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
- Quarterly all-company wellness days where everyone takes a pause together
- Country specific holidays plus a day off for your birthday
- One-time home office stipend
- Annual professional development budget
- Quarterly well-being stipend
- Considerable paid parental leave
- Employee referral bonus program
- Other benefits (life/AD&D, disability, EAP, etc. - varies by country)
Apply
Direct apply at Mozilla
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About Mozilla
The non-profit-backed technology company that has shaped the internet for the better over the last 25 years
Mozilla Corporation is the non-profit-backed technology company behind brands like Firefox, the privacy-minded web browser. With more than 225 million people around the world using its products each month, Mozilla works across areas including AI, social media, and security. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation, so it isn't beholden to any shareholders — only to its mission.
Mission
To make the internet better for people; to build the Internet as a public resource accessible to all because open and free is better than closed and controlled
Key facts
- More than 225 million people around the world use Mozilla products each month
- Wholly owned by the non-profit 501(c) Mozilla Foundation
- Not beholden to any shareholders — only to its mission
- Shaped the internet for the better over the last 25 years
What they value
- Welcoming differences
- Being relationship-minded
- Practicing responsible participation
- Having grit