Staff Product Analyst, Unit Economics
Level inferred from job title
Job description
Staff Product Analyst, Unit Economics at Relay, owning how the sales organisation values clients and shops and which signings to pursue. The role designs decision frameworks and builds data applications, monitors and alerts to support sales decisions.
At a glance
- Work mode
- Hybrid · London, United Kingdom
- Languages
- English
What you'll do
- Decide which Sales problems are real and which only look real, before anyone builds a fix.
- Design how Sales decides: which signals count, what a client or shop is worth, and what good looks like.
- Tell the sales lead what to change and what to stop, and get a decision.
- Build the thing that decides: data applications, monitors and alerts, not decks, using Claude and agents to ship your own tools.
- Go and look when the numbers and the street disagree: a new shop, a client's parcels at the sort centre.
- Get the missing data built, and prove whether each change worked.
What we're looking for
- Have owned B2B pricing or commercial decisions and their number, rather than maintaining sales dashboards.
- Have built, hands on, the first version of how a company values a customer or a deal: unit economics, lifetime value, or what it costs to win one.
- Have seen their work acted on: a leader changed a plan, a team adopted your method, or sales went after different deals because of it.
- Have got records created by teams who didn't report to you, and know how long it takes.
- Can say early whether a quarter will land, and what would tell you it won't.
- Are hands-on and fluent in SQL, with or without AI, and would rather ship a working answer this week than a perfect one next quarter.
- No logistics experience needed, just the appetite to learn a physical operation fast.
Your team
Data team (analytics, operational research and data science)
A data team of about 30 across analytics, operational research and data science; the squad's roadmap follows the analysis.
Apply
About Relay
Relay is reshaping how goods move in an online era, delivering 400,000 parcels a day through van drivers who choose their own shifts, local shops that hold parcels, and couriers who take them to the door. Backed by Europe's largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M).
Mission
To free commerce from friction
Key facts
- ~160 people
- logistics
- Backed by Europe's largest-ever logistics Series A ($35M) led by deep-tech investors Plural
- Recently closed Series B ($95M)
- Scaling faster than 99% of venture-backed startups
- ~160 people, around half in engineering, product and data
- 45+ advanced degrees across computer science, mathematics and operations research
- Went from 3,000 parcels a day in London to 400,000 across the UK in under three years
- Data team of about 30 across analytics, operational research and data science
Partners & customers
What they value
- Aim with Precision
- Play to Win
- 1% Better Every Day
- All In, All the Time
- People-Powered Greatness
- Grow the Whole Pie