Staff Field Engineer

Key details

• Advise on and support Grafana's most strategic deals and customer engagements, collaborating with Solution Engineers and Observability Architects on complex technical challenges with minimal supervision
• Serve as a company-recognized Subject Matter Expert (SME) in one area of the Grafana Platform, with deep knowledge across multiple Grafana technologies, building new reference architectures and overcoming competitive objections
• Craft and deliver compelling value-based stories to help the sales team technically close deals
• Own end-to-end creation and curation of technical training content (workshops, how-to guides, demo scripts) for one or more product areas
• Establish a repeatable content review cadence in partnership with Enablement and Product Management to keep materials aligned with the product roadmap
• Architect, engineer, and maintain a live production environment that supports demo, workshop, and POV infrastructure
• Company mission
• Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale