Solutions Engineer
Job description
Solutions Engineer responsible for the technical aspects of pre-sales customer engagement for EV charging solutions, including technology evaluations, RFP/Tender responses, and deployment recommendations for fleet and infrastructure customers. The role supports sales across Europe, predominantly the UK and Ireland.
At a glance
- Work mode
- Remote · United Kingdom
What you'll do
- Drive and manage technology evaluations as part of pre-sale customer engagement
- Act as a key advisor and advocate for ChargePoint products and solutions
- Engage with customers virtually or in person
- Perform engineering site or architecture assessments
- Develop recommendations to assist customers with deployment of electric vehicle charging solutions infrastructure
- Develop RFP/Tender responses
- Provide training on ChargePoint products
- Develop and deliver presentations to partners and customers in support of the sales process
- Act as a technical consultant, learning and understanding customer needs and developing the right solutions
- Work with product management to help align product development with customer and market needs
- Identify technical issues that may affect customer satisfaction and proactively work to resolve them
- Provide general best practice and customer-specific engineering recommendations for ChargePoint software feature usage, API implementations and integrations with external systems
- Respond to functional and technical elements of RFPs/Tenders
- Assist in the development and execution of SoWs (statements of work) and other proposals
What we're looking for
- Bachelor or Masters degree in Engineering, Mathematics, Computer Science, or equivalent
- Minimum 8 years of combined experience in technical sales or technical consulting
- Experience should include some: electrical engineering, telecommunications, information technology, software development, technical writing
- Excellent presentation, oral and written communication skills
- Strong customer facing and relationship building skill
- Excellent written and oral language skills
- Maintain deep technical and business knowledge of electric vehicle and fleet directions and trends, and how to effectively integrate electric vehicles and charging infrastructure into fleet operations
- Maintain deep technical and business knowledge of market and industry trends, and how to effectively integrate electric vehicles and charging infrastructure into client business operations
- Maintain knowledge of local electrical installation codes and relevant standards, specifically related to Electric Vehicle Supply Equipment (EVSE) and energy management solutions
- Critical thinker, self-motivated and able to effectively manage their time
Nice to have
- Fleet vehicle operations, High Power solutions, Battery Energy Storage or large facility experience desired
Your team
Solutions Engineering
Reports To: Director, Solutions Engineering
Apply
Direct apply at chargepoint
Opens the job posting at chargepoint
About ChargePoint
Powering one of the world's leading EV charging networks
ChargePoint (NYSE: CHPT) powers one of the world's leading EV charging networks and offers a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. It brings together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.
Mission
Making the transition to electric easy for businesses, fleets and drivers
Key facts
- 2007
- Electric vehicle charging
- NYSE: CHPT
- Focused solely on making the transition to electric easy for businesses, fleets and drivers
- Operates across North America and Europe
What they value
- Be Courageous
- Charge Together
- Love our Customers
- Operate with Openness
- Relentlessly Pursue Awesome